Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Insourcing Vs. Outsourcing
June 10, 2019
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What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
June 3, 2019
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The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
June 1, 2019
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Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
The Great Credit Union Deposit Swap
May 30, 2019
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In search of a new strategy to raise deposits, Credit Human partners with University FCU in a one-of-a-kind member-sharing arrangement.
A Simple Rate Strategy To Raise Deposits
May 30, 2019
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Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity … and that’s it.
6 Ways To Attract And Retain Deposits
May 30, 2019
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Two credit unions with double-digit share growth offer insight into how they are attracting, and keeping, money in the cooperative.
Retention, Payday Lending, And First Quarter Data
May 20, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Credit Card Balances Expand Through 2018
May 20, 2019
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Delinquency in this portfolio remains the highest for any major credit union loan product.
Battle Of The Amazon Marketplaces
May 16, 2019
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Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?
Building Deposits With A Merchant Services Program
May 13, 2019
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Could your credit union capture more deposits with a merchant services program?
Insourcing Vs. Outsourcing
What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
The Great Credit Union Deposit Swap
In search of a new strategy to raise deposits, Credit Human partners with University FCU in a one-of-a-kind member-sharing arrangement.
A Simple Rate Strategy To Raise Deposits
Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity … and that’s it.
6 Ways To Attract And Retain Deposits
Two credit unions with double-digit share growth offer insight into how they are attracting, and keeping, money in the cooperative.
Retention, Payday Lending, And First Quarter Data
Five can't-miss data points this week on CreditUnions.com.
Credit Card Balances Expand Through 2018
Delinquency in this portfolio remains the highest for any major credit union loan product.
Battle Of The Amazon Marketplaces
Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement ...
Building Deposits With A Merchant Services Program
Could your credit union capture more deposits with a merchant services program?
Browse Topics
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.