True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
Buckeye State Credit Unions End The Year Strong
April 8, 2019
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Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Data Takes Flight At Wings Financial
April 8, 2019
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The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Payment Experiences That Improve Performance
April 1, 2019
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Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.
Zelle, Mobile Wallets, And ACH
April 1, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
April 1, 2019
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At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
April 1, 2019
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The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
April 1, 2019
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One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
April 1, 2019
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Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Truity Takes The Pain Out Of Pre-Approvals
March 29, 2019
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An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
March 29, 2019
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Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
Buckeye State Credit Unions End The Year Strong
Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Data Takes Flight At Wings Financial
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Payment Experiences That Improve Performance
Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in ...
Zelle, Mobile Wallets, And ACH
Five can't-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit ...
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Truity Takes The Pain Out Of Pre-Approvals
An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
Browse Topics
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)
Marc Rapport
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)
Marc Rapport
Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
What’s Scarier Than Ghosts And Goblins?
Aaron Passman
October is Cybersecurity Awareness Month, and CreditUnions.com has the lowdown on assessment tools, AI strategies, the role of collaboration in fighting fraud, and more.
Fighting Fraud Through The Power Of Collaboration
Aaron Passman
A quartet of Northeastern Pennsylvania credit unions came together to share strategies and best practices for combatting check fraud, account takeover, and more.
QUIZ: Are You Smarter Than A Scammer?
Savana Morie
From check fraud to suspicious logins, see how well you can sniff out red flags before they cost members money.
Navigating Loan Servicing Compliance: A Smarter Path For Credit Unions
Callahan & Associates
Credit unions can simplify compliance, reduce risk, and enhance member trust by rethinking loan servicing with outsourced solutions designed to keep pace with evolving regulations.
Eliminate Console Chaos: Smarter Check Fraud Mitigation For Credit Unions
Callahan & Associates
Centralized fraud prevention helps credit unions fight evolving check fraud while streamlining operations and safeguarding members.
Fighting Fraud Requires Smarter Cybersecurity
Marc Rapport
In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
Government Shutdown? Credit Unions Know The Drill.
Aaron Passman
With three full government shutdowns and repeated trips to the precipice in the past 25 years, credit unions have had plenty of opportunity to refine how they approach helping members during work stoppages.
Is Revenge Savings A Fad? Or A Financial Shift?
Andrew Lepczyk
After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.