Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Insourcing Vs. Outsourcing
June 10, 2019
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What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
June 3, 2019
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The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
June 1, 2019
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Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
The Great Credit Union Deposit Swap
May 30, 2019
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In search of a new strategy to raise deposits, Credit Human partners with University FCU in a one-of-a-kind member-sharing arrangement.
A Simple Rate Strategy To Raise Deposits
May 30, 2019
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Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity … and that’s it.
6 Ways To Attract And Retain Deposits
May 30, 2019
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Two credit unions with double-digit share growth offer insight into how they are attracting, and keeping, money in the cooperative.
Retention, Payday Lending, And First Quarter Data
May 20, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Credit Card Balances Expand Through 2018
May 20, 2019
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Delinquency in this portfolio remains the highest for any major credit union loan product.
Battle Of The Amazon Marketplaces
May 16, 2019
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Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?
Building Deposits With A Merchant Services Program
May 13, 2019
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Could your credit union capture more deposits with a merchant services program?
Insourcing Vs. Outsourcing
What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
The Great Credit Union Deposit Swap
In search of a new strategy to raise deposits, Credit Human partners with University FCU in a one-of-a-kind member-sharing arrangement.
A Simple Rate Strategy To Raise Deposits
Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity … and that’s it.
6 Ways To Attract And Retain Deposits
Two credit unions with double-digit share growth offer insight into how they are attracting, and keeping, money in the cooperative.
Retention, Payday Lending, And First Quarter Data
Five can't-miss data points this week on CreditUnions.com.
Credit Card Balances Expand Through 2018
Delinquency in this portfolio remains the highest for any major credit union loan product.
Battle Of The Amazon Marketplaces
Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement ...
Building Deposits With A Merchant Services Program
Could your credit union capture more deposits with a merchant services program?
Browse Topics
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.