Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Keystone Co-Ops Lend Well To End The Year Well
April 12, 2019
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Pennsylvania credit unions exceeded the national average in loan growth while keeping delinquencies below average.
Cornerstone League Cooperatives Corral Another Strong Year
April 8, 2019
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Callahan data shows record loan originations as well as an uptick in ROA in Arkansas, Oklahoma, and Texas.
Buckeye State Credit Unions End The Year Strong
April 8, 2019
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Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Data Takes Flight At Wings Financial
April 8, 2019
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The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Payment Experiences That Improve Performance
April 1, 2019
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Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.
Zelle, Mobile Wallets, And ACH
April 1, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
April 1, 2019
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At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
April 1, 2019
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The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
April 1, 2019
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One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
April 1, 2019
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Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Keystone Co-Ops Lend Well To End The Year Well
Pennsylvania credit unions exceeded the national average in loan growth while keeping delinquencies below average.
Cornerstone League Cooperatives Corral Another Strong Year
Callahan data shows record loan originations as well as an uptick in ROA in Arkansas, Oklahoma, and Texas.
Buckeye State Credit Unions End The Year Strong
Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Data Takes Flight At Wings Financial
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Payment Experiences That Improve Performance
Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in ...
Zelle, Mobile Wallets, And ACH
Five can't-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit ...
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.