Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
The Leaders In Online Banking Penetration
July 8, 2019
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Expanding electronic services is another way credit unions provide more convenience and value for their members. Which institutions lead the way in online banking usage?
How Contactless Cards Will Drive Mobile Wallet Adoption
July 8, 2019
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As merchant acceptance multiplies, credit unions can get ahead of the curve by offering contactless card and digital wallet options to their members.
Best Of June 2019
July 2, 2019
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Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
June 24, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
June 24, 2019
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Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Fiserv Equips Credit Unions to Compete in Cards
June 17, 2019
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The technology company’s integrated lineup combines digital self-serve with a personal touch: advisory services.
3 Metrics That Are Important For First Quarter
June 11, 2019
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Understanding key performance metrics will help gauge early successes and identify any operational adjustments needed to achieve strategic goals.
Insourcing Vs. Outsourcing
June 10, 2019
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What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
June 3, 2019
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The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
June 1, 2019
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Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
The Leaders In Online Banking Penetration
Expanding electronic services is another way credit unions provide more convenience and value for their members. Which institutions lead the way in online banking usage?
How Contactless Cards Will Drive Mobile Wallet Adoption
As merchant acceptance multiplies, credit unions can get ahead of the curve by offering contactless card and digital wallet options to their members.
Best Of June 2019
Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
Five can't-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Fiserv Equips Credit Unions to Compete in Cards
The technology company's integrated lineup combines digital self-serve with a personal touch: advisory services.
3 Metrics That Are Important For First Quarter
Understanding key performance metrics will help gauge early successes and identify any operational adjustments needed to achieve strategic goals.
Insourcing Vs. Outsourcing
What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.