True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
Applying Lessons Learned From EMV To Faster Payments
October 1, 2018
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Listening, communication, and adaptability can again power success on a new payment rail.
State In The Spotlight: Iowa
October 1, 2018
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As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
October 1, 2018
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Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
October 1, 2018
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Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
September 24, 2018
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Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
September 17, 2018
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Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
September 11, 2018
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3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
September 10, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
September 10, 2018
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Early adoption and member convenience drive strategy at this Spokane cooperative.
Maximizing Profit Through Risk-Based Pricing
September 10, 2018
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Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Applying Lessons Learned From EMV To Faster Payments
Listening, communication, and adaptability can again power success on a new payment rail.
State In The Spotlight: Iowa
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
Early adoption and member convenience drive strategy at this Spokane cooperative.
Maximizing Profit Through Risk-Based Pricing
Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Browse Topics
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)
Marc Rapport
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)
Marc Rapport
Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
What’s Scarier Than Ghosts And Goblins?
Aaron Passman
October is Cybersecurity Awareness Month, and CreditUnions.com has the lowdown on assessment tools, AI strategies, the role of collaboration in fighting fraud, and more.
Fighting Fraud Through The Power Of Collaboration
Aaron Passman
A quartet of Northeastern Pennsylvania credit unions came together to share strategies and best practices for combatting check fraud, account takeover, and more.
QUIZ: Are You Smarter Than A Scammer?
Savana Morie
From check fraud to suspicious logins, see how well you can sniff out red flags before they cost members money.
Navigating Loan Servicing Compliance: A Smarter Path For Credit Unions
Callahan & Associates
Credit unions can simplify compliance, reduce risk, and enhance member trust by rethinking loan servicing with outsourced solutions designed to keep pace with evolving regulations.
Eliminate Console Chaos: Smarter Check Fraud Mitigation For Credit Unions
Callahan & Associates
Centralized fraud prevention helps credit unions fight evolving check fraud while streamlining operations and safeguarding members.
Fighting Fraud Requires Smarter Cybersecurity
Marc Rapport
In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
Government Shutdown? Credit Unions Know The Drill.
Aaron Passman
With three full government shutdowns and repeated trips to the precipice in the past 25 years, credit unions have had plenty of opportunity to refine how they approach helping members during work stoppages.
Is Revenge Savings A Fad? Or A Financial Shift?
Andrew Lepczyk
After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.