Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Mobile Apps, Wearables, & Invisible Payments: The Journey Toward Frictionless Payments
November 5, 2018
No Comments
Is your credit union ready to embrace the world of frictionless payments?
Emotion-Driven Marketing And Gen Z
October 25, 2018
No Comments
Three takeaways from the third day of the 2018 Money 20/20 conference.
The Need For Social Impact
October 23, 2018
No Comments
Three takeaways from the second day of the 2018 Money 20/20 conference.
What’s Next For Biometrics?
October 22, 2018
No Comments
The first day of Money 20/20 — the world’s largest fintech and payments event — offered much about the future of biometric authentication.
Member Value, Front Line Changes, And Investments
October 22, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
Macro-Economic And Industry Trends (2Q18)
October 16, 2018
No Comments
What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2018.
Incentives For Purpose, Money Market Rates, And 5-Star Reviews
October 8, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
How Many Basis Points Does It Take To Keep A Member?
October 8, 2018
No Comments
Fort Knox FCU is raising rates on its money market account to discourage members from taking their business elsewhere.
Best Of September 2018
October 8, 2018
No Comments
Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
October 1, 2018
No Comments
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
Mobile Apps, Wearables, & Invisible Payments: The Journey Toward Frictionless Payments
Is your credit union ready to embrace the world of frictionless payments?
Emotion-Driven Marketing And Gen Z
Three takeaways from the third day of the 2018 Money 20/20 conference.
The Need For Social Impact
Three takeaways from the second day of the 2018 Money 20/20 conference.
What’s Next For Biometrics?
The first day of Money 20/20 — the world’s largest fintech and payments event — offered much about the future of biometric authentication.
Member Value, Front Line Changes, And Investments
Five can't-miss data points this week on CreditUnions.com.
Macro-Economic And Industry Trends (2Q18)
What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2018.
Incentives For Purpose, Money Market Rates, And 5-Star Reviews
Five can't-miss data points this week on CreditUnions.com.
How Many Basis Points Does It Take To Keep A Member?
Fort Knox FCU is raising rates on its money market account to discourage members from taking their business elsewhere.
Best Of September 2018
Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.