Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Regional Performance Report: Mid-Atlantic Credit Unions
April 23, 2018
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Credit unions in the Mid-Atlantic reported faster MBL growth than credit unions outside the region. In what other areas did these Mid-Atlantic cooperatives excel?
Negative Histories Need Not Apply
April 18, 2018
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More stringent accuracy rules will force credit bureaus to leave liens and judgments out of millions of credit reports.
Pay To Quit, An Intense Card Conversion, And More
April 16, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Card Conversion Makes For An Intense Year
April 16, 2018
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How converting to a new card processing platform turned out terrific results at a California credit union.
Members By The Numbers (4Q17)
April 16, 2018
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Looking at the industry’s average member relationship, accounts per member, and dividend payout shows the bond credit unions and members share in 4Q17.
Macro-Economic And Industry Trends (4Q17)
April 12, 2018
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What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
All Aboard Zelle: A New Train Takes Off On An Old Rail
April 11, 2018
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The big bank-backed P2P offering is rolling out in earnest as an emerging channel that might have the chops to be champ.
Prize-Linked Savings, Mergers In 2017, And More
April 9, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Credit Cards By The Numbers (4Q17)
April 9, 2018
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Credit card balances, penetration, and usage all grew at credit unions in the last quarter of the year.
Best Of March 2018
April 3, 2018
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Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Regional Performance Report: Mid-Atlantic Credit Unions
Credit unions in the Mid-Atlantic reported faster MBL growth than credit unions outside the region. In what other areas did these Mid-Atlantic cooperatives excel?
Negative Histories Need Not Apply
More stringent accuracy rules will force credit bureaus to leave liens and judgments out of millions of credit reports.
Pay To Quit, An Intense Card Conversion, And More
Five can’t-miss data points this week on CreditUnions.com.
Card Conversion Makes For An Intense Year
How converting to a new card processing platform turned out terrific results at a California credit union.
Members By The Numbers (4Q17)
Looking at the industry's average member relationship, accounts per member, and dividend payout shows the bond credit unions and members share in 4Q17.
Macro-Economic And Industry Trends (4Q17)
What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
All Aboard Zelle: A New Train Takes Off On An Old Rail
The big bank-backed P2P offering is rolling out in earnest as an emerging channel that might have the chops to be champ.
Prize-Linked Savings, Mergers In 2017, And More
Five can’t-miss data points this week on CreditUnions.com.
Credit Cards By The Numbers (4Q17)
Credit card balances, penetration, and usage all grew at credit unions in the last quarter of the year.
Best Of March 2018
Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.