True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
Holiday Spending Is Poised To Reach Nearly $1 Billion
December 18, 2023
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Consumers are spending 60% more than they did a decade ago, and data shows credit union members might be especially likely to put this year’s bill on a credit card.
Digital Issuance: Enhancing Experiences And Recovering Revenue
November 13, 2023
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Credit unions can make themselves top of wallet by meeting member demand for convenience and speed.
5 Takeaways From Trendwatch 3Q 2023
November 13, 2023
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Credit union performance in the third quarter echoed that of the second, with continued tightening of liquidity, diminishing ROA, and deteriorating asset quality.
Upgrading Member Satisfaction: 4 Essentials For A Modern Payments Experience
November 6, 2023
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Key areas to strengthen a seamless banking experience across all deposit channels.
Top 5 Questions For Credit Union Leaders
November 6, 2023
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What you need to know about outsourcing a credit card program and what to consider when seeking a partner.
3 Trends At Low-Income And CDFI Credit Unions
October 30, 2023
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Designations focused on serving members of modest means can lead to vastly different financial outcomes for credit unions.
Lessons In Liquidity: How 2 Sunbelt Cooperatives Attract Deposits
October 23, 2023
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Checking and certificate accounts raise cash for lending and support liquidity needs at Credit Union West and Texas Trust.
Consumers Give The Economy Two Thumbs Down
October 17, 2023
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Increased pessimism — and credit card balances — present credit unions with the opportunity to help members improve their financial wellbeing.
How MSUFCU Saw 2x Deposit Growth
October 16, 2023
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A new solution allows credit unions to reach young, motivated, prospective members, and offers cash rewards to members for positive financial behavior, including increasing savings and paying off debt.
Top-Line Revenue Expands At U.S. Credit Unions
October 9, 2023
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Credit unions added high-yielding loans to their balance sheets during the second quarter; however, higher funding costs offset some of these gains.
Holiday Spending Is Poised To Reach Nearly $1 Billion
Consumers are spending 60% more than they did a decade ago, and data shows credit union members might be especially likely to put this year’s ...
Digital Issuance: Enhancing Experiences And Recovering Revenue
Credit unions can make themselves top of wallet by meeting member demand for convenience and speed.
5 Takeaways From Trendwatch 3Q 2023
Credit union performance in the third quarter echoed that of the second, with continued tightening of liquidity, diminishing ROA, and deteriorating asset quality.
Upgrading Member Satisfaction: 4 Essentials For A Modern Payments Experience
Key areas to strengthen a seamless banking experience across all deposit channels.
Top 5 Questions For Credit Union Leaders
What you need to know about outsourcing a credit card program and what to consider when seeking a partner.
3 Trends At Low-Income And CDFI Credit Unions
Designations focused on serving members of modest means can lead to vastly different financial outcomes for credit unions.
Lessons In Liquidity: How 2 Sunbelt Cooperatives Attract Deposits
Checking and certificate accounts raise cash for lending and support liquidity needs at Credit Union West and Texas Trust.
Consumers Give The Economy Two Thumbs Down
Increased pessimism — and credit card balances — present credit unions with the opportunity to help members improve their financial wellbeing.
How MSUFCU Saw 2x Deposit Growth
A new solution allows credit unions to reach young, motivated, prospective members, and offers cash rewards to members for positive financial behavior, including increasing savings ...
Top-Line Revenue Expands At U.S. Credit Unions
Credit unions added high-yielding loans to their balance sheets during the second quarter; however, higher funding costs offset some of these gains.
Browse Topics
Loan Trends In 2Q24
Andrew Lepczyk
Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Macroeconomic Indicators In 2Q24
Andrew Lepczyk
Six data points showcase what’s happening in the U.S. economy that could direct credit union decision-making for the rest of the year.
As Indirect Lending Falls, So Goes Auto Market Share
Sherry Virden
Credit unions have made the choice to back away from indirect auto lending, but that has come with a substantial opportunity cost.
Better Rates And Service Mean Extra Costs For Credit Unions
Trace Jerrett
Credit unions leverage their member-first mission to better serve all members, even those of modest means, making cooperatives especially valuable in challenging economic times.
5 Graphs That Explain Today’s Investment Portfolio
Roman Ojala
Credit unions are reigniting investment strategies amid rate shifts and slowing loan demand.
3 Reasons To Include Student Lending In Your 2025 Plan
CU Student Choice
The need for responsible higher education financing continues to grow, and your credit union has an opportunity to provide affordable, flexible funding for college and technical careers.
Buy Now, Pay Later: Fad Or The Future?
Savana Morie
BNPL programs have become a key player in the financial landscape, with some credit unions adopting their own version for their members.
6 Reasons Credit Unions Are Selling Their Credit Card Portfolios
Timothy Kolk
Market pressures and compliance challenges are just two variables pushing cooperatives to hand off their card operations.
It’s Time To Rethink Credit Card Rewards
Marc Rapport
How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
Members Want BNPL. How Will You Respond?
Savana Morie
A March 2024 study determined Buy Now, Pay Later tools are among the top features consumers want from their payments options.