True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
Maximizing Growth and Member Engagement With Instant Payments
October 23, 2024
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With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships and improve their offerings. So, how can instant payments drive growth, deepen relationships with members and small businesses, and generate new revenue streams? This Callahan-hosted panel discussion features Keith Gray,
Trends In Payments Technology
October 21, 2024
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Roughly 40% of users say a poor digital experience reduces how often they bank at a financial institution, but enhancements in technology don’t stop with digital environments.
Datava’s Impact: Real Success Stories from Credit Unions
October 14, 2024
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Datava’s End-to-End Data Activation Platform empowers credit unions to unlock billion-dollar growth by managing the entire data journey -from collection to activation – with a single powerful platform. Datava can also effortlessly integrate with existing systems and connect all your siloed or disparate data. Their data activation innovation ensures crucial, AI driven insights & directives
The Financial Impacts Of Credit Card Fraud
October 7, 2024
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Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
Transcend’s Teen Account Banks On The Future
September 30, 2024
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A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
Americans Aren’t Ready For Retirement. Credit Unions Can Help.
September 30, 2024
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A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is confident about their plans once they stop working.
Loan Trends In 2Q24
September 11, 2024
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Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Buy Now, Pay Later: Fad Or The Future?
September 9, 2024
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BNPL programs have become a key player in the financial landscape, with some credit unions adopting their own version for their members.
6 Reasons Credit Unions Are Selling Their Credit Card Portfolios
September 9, 2024
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Market pressures and compliance challenges are just two variables pushing cooperatives to hand off their card operations.
It’s Time To Rethink Credit Card Rewards
September 9, 2024
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How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
Maximizing Growth and Member Engagement With Instant Payments
With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships ...
Trends In Payments Technology
Roughly 40% of users say a poor digital experience reduces how often they bank at a financial institution, but enhancements in technology don’t stop with ...
Datava’s Impact: Real Success Stories from Credit Unions
Datava’s End-to-End Data Activation Platform empowers credit unions to unlock billion-dollar growth by managing the entire data journey -from collection to activation – with a ...
The Financial Impacts Of Credit Card Fraud
Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
Transcend’s Teen Account Banks On The Future
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
Americans Aren’t Ready For Retirement. Credit Unions Can Help.
A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is ...
Loan Trends In 2Q24
Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Buy Now, Pay Later: Fad Or The Future?
BNPL programs have become a key player in the financial landscape, with some credit unions adopting their own version for their members.
It’s Time To Rethink Credit Card Rewards
How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
Browse Topics
What Do Credit Union Leaders Want From The New NCUA Chair?
Aaron Passman
With a new chairman in place, leaders from across the industry offer their hopes and wish lists for the latest iteration of the NCUA board.
Credit Union Microbranches Serve Far-Flung Communities
Savana Morie
For some members of Tongass FCU, the nearest branch can be a plane ride away. Local “microsites” have improved service for those remote locations.
A Creative Mortgage Solution Helps Members Move Forward
Callahan & Associates
Wings Financial’s member-focused approach to lending helps it tackle high mortgage rates.
Insights From The Outside: Christopher Hendry
Aaron Passman
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
A Family Resource Center Gives Its Wyoming Community A Boost
Savana Morie
The Boost Center by Blue combines the work of local non-profits and Blue FCU to promote health, wealth, and happiness.
Credit Unions Step Up As Tax Time Heroes
Savana Morie
Tax season is just around the corner, and two low-income credit unions are gearing up their tax-preparation services.
How ITM Strategy Became A Catalyst For Organizational Growth At Public Service
Aaron Passman
Indiana-based Public Service launched ITMs as part of a broader pivot to deepen member service.
Dodd-Frank’s Section 1071: How Smart Document Sharing Simplifies Compliance
FileInvite
Learn how innovative document-sharing solutions can streamline compliance and foster member trust.
Affinity FCU Manages Change From The Inside Out
Marc Rapport
An executive in charge of communications and change management aligns people and purpose to create lasting organizational impact.
Economic Themes To Consider For 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.
6 Reasons Credit Unions Are Selling Their Credit Card Portfolios