True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops/Payments
Our Ops/Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more. There’s also loads of advice on how to create the best programs for the credit union and its members.
Top Ops/Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
First Tech Cultivates Hope (And Savings) For Foster Youth
February 26, 2024
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A partnership between the credit union and a community nonprofit provides financial resources for at-risk kids during formative years.
5 Takeaways From Trendwatch 2023
February 9, 2024
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What might performance in 2023 mean for 2024?
Chiefs Or 49ers? Callahan Bowl XVIII Digs Into The Data.
February 5, 2024
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The Lombardi Trophy is once again up for grabs, and credit union data can help determine this year’s Super Bowl winner.
24% Of Consumers Would Choose Local FIs For Credit Cards
February 5, 2024
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Smaller financial institutions can maximize their competitiveness by providing key features that cardholders value, including rewards programs and the ability to split payments.
Best Of 2023: Fostering Financially Strong Credit Unions
December 26, 2023
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From liquidity challenges to slowdowns in lending, new regulations and more, credit unions embraced uncertainty this year.
Holiday Spending Is Poised To Reach Nearly $1 Billion
December 18, 2023
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Consumers are spending 60% more than they did a decade ago, and data shows credit union members might be especially likely to put this year’s bill on a credit card.
Digital Issuance: Enhancing Experiences And Recovering Revenue
November 13, 2023
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Credit unions can make themselves top of wallet by meeting member demand for convenience and speed.
5 Takeaways From Trendwatch 3Q 2023
November 13, 2023
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Credit union performance in the third quarter echoed that of the second, with continued tightening of liquidity, diminishing ROA, and deteriorating asset quality.
Upgrading Member Satisfaction: 4 Essentials For A Modern Payments Experience
November 6, 2023
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Key areas to strengthen a seamless banking experience across all deposit channels.
Top 5 Questions For Credit Union Leaders
November 6, 2023
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What you need to know about outsourcing a credit card program and what to consider when seeking a partner.
First Tech Cultivates Hope (And Savings) For Foster Youth
A partnership between the credit union and a community nonprofit provides financial resources for at-risk kids during formative years.
Chiefs Or 49ers? Callahan Bowl XVIII Digs Into The Data.
The Lombardi Trophy is once again up for grabs, and credit union data can help determine this year’s Super Bowl winner.
24% Of Consumers Would Choose Local FIs For Credit Cards
Smaller financial institutions can maximize their competitiveness by providing key features that cardholders value, including rewards programs and the ability to split payments.
Best Of 2023: Fostering Financially Strong Credit Unions
From liquidity challenges to slowdowns in lending, new regulations and more, credit unions embraced uncertainty this year.
Holiday Spending Is Poised To Reach Nearly $1 Billion
Consumers are spending 60% more than they did a decade ago, and data shows credit union members might be especially likely to put this year’s ...
Digital Issuance: Enhancing Experiences And Recovering Revenue
Credit unions can make themselves top of wallet by meeting member demand for convenience and speed.
5 Takeaways From Trendwatch 3Q 2023
Credit union performance in the third quarter echoed that of the second, with continued tightening of liquidity, diminishing ROA, and deteriorating asset quality.
Upgrading Member Satisfaction: 4 Essentials For A Modern Payments Experience
Key areas to strengthen a seamless banking experience across all deposit channels.
Top 5 Questions For Credit Union Leaders
What you need to know about outsourcing a credit card program and what to consider when seeking a partner.
Browse Topics
Enhancing The Member Experience With AI
Member Loyalty Group LLC
How Member Loyalty Group grows credit unions’ ability to understand and act on feedback through AI-powered analytics.
Can A DAF Make Your Philanthropy Go Further?
Sharon Simpson
Although the industry is chock-full of foundations, some institutions rely on donor-advised funds as a pathway to giving back.
Fortera Fights Against Generational Poverty
Sharon Simpson
The Fortera Foundation is breaking the cycle of generational poverty by providing essential resources and financial aid to single-parent students.
United Nations FCU’s Lessons From Global Philanthropy
James Major
The United Nations FCU Foundation helps the New York-based credit union make an impact on multiple continents.
2023 NCUA Grant Funding
Andrew Lepczyk
The regulator’s Community Development Revolving Loan Fund distributed $3.8 million in grant funding last year, benefitting more than 140 credit unions.
Geofencing Gets A Modern Makeover At Northern Credit Union
Sharon Simpson
Five years after launching a successful mortgage digital campaign, the New York-based credit union has expanded into other business areas.
Change Your Name. Blaze Your Trail.
Sharon Simpson
After two large Minnesota credit unions merged, staff set to work creating a new brand identity.
From The Gridiron To The Concert Hall, Credit Unions Are Redefining Sponsorships
Marc Rapport
Three seasoned marketers share tips and tactics to turn everyday sponsorships into avenues for connection and prosperity.
Rebranding Takes A Post-Pandemic Hit
Trace Jerrett
Marketing spend is up since the onset of COVID-19, but fewer institutions are pursuing new identities, choosing instead to embrace familiarity.
How Are Credit Unions Navigating The Fintech Frontier?
Marc Rapport
Technology partnerships offer a path to innovation and enhanced member service.
