Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
3 Takeaways From Trendwatch 4Q 2015
February 17, 2016
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Fourth quarter performance data showcases a milestone year, with growing momentum for credit unions and unprecedented value being generated among their membership.
2015 Credit Union Impact Report
February 15, 2016
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How much money did credit unions lend in 2015? How much loan interest did credit unions return to members? How many institutions offered financial education? All that and more in this year’s report.
3 Strategies To Manage Liquidity
February 2, 2016
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In today’s changing and often-uncertain economic environment, balance sheet management is top-of-mind with credit union executives.
Early Data Analysis Points To Double-Digit Loan Growth For Credit Unions At Year-End 2015
February 2, 2016
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With more than 85% of the industry reporting in Callahan & Associates’ FirstLook Program, early data trends suggest another quarter of double-digit loan growth.
Credit Union Share Growth Picks Up Steam In 2015
February 2, 2016
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Despite a red-hot lending market, credit union share balances increase through the end of the year.
Know Before You Grow
January 28, 2016
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A Colorado credit union’s popular CD special drew in $80 million as well as rate chasers looking for a good deal during bad times.
The Last Straw And The Tipping Point
January 7, 2016
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One tech startup titan calls it quits while another touts hitting scale. Internet Archive FCU and CU Wallet see very different 2016s.
The House That Youth Built
December 28, 2015
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Open ears, open doors, and a blank slate for new product design all helped Listerhill tailor its appeal to a young adult market.
One App To Bind Them All
December 21, 2015
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America First had a captive audience for its new all-in-one mobile lending app, even before telling anyone it was there.
Black Friday A Black Eye For Apple Pay?
December 17, 2015
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Credit unions, processors say its too early to agree with gloomy take on digital wallets performance.
3 Takeaways From Trendwatch 4Q 2015
Fourth quarter performance data showcases a milestone year, with growing momentum for credit unions and unprecedented value being generated among their membership.
2015 Credit Union Impact Report
How much money did credit unions lend in 2015? How much loan interest did credit unions return to members? How many institutions offered financial education? ...
3 Strategies To Manage Liquidity
In today’s changing and often-uncertain economic environment, balance sheet management is top-of-mind with credit union executives.
Early Data Analysis Points To Double-Digit Loan Growth For Credit Unions At Year-End 2015
With more than 85% of the industry reporting in Callahan & Associates’ FirstLook Program, early data trends suggest another quarter of double-digit loan growth.
Credit Union Share Growth Picks Up Steam In 2015
Despite a red-hot lending market, credit union share balances increase through the end of the year.
Know Before You Grow
A Colorado credit union’s popular CD special drew in $80 million as well as rate chasers looking for a good deal during bad times.
The Last Straw And The Tipping Point
One tech startup titan calls it quits while another touts hitting scale. Internet Archive FCU and CU Wallet see very different 2016s.
The House That Youth Built
Open ears, open doors, and a blank slate for new product design all helped Listerhill tailor its appeal to a young adult market.
One App To Bind Them All
America First had a captive audience for its new all-in-one mobile lending app, even before telling anyone it was there.
Black Friday A Black Eye For Apple Pay?
Credit unions, processors say its too early to agree with gloomy take on digital wallets performance.
Browse Topics
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
Callahan & Associates
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
All Eyes On AI
Aaron Passman
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.