Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Cashing Out
September 30, 2015
No Comments
Will the rise of contactless and mobile payments threaten the prevalence of cash?
How To Entice Members To Choose Fee Over Free
September 28, 2015
No Comments
An account that pays members up to $200 a year in merchant rebates plus unlimited cash back rewards on signature-based debit card transactions has helped members at One Nevada ease into new checking options.
How Elements Financial Uses Health Savings Accounts To Spur Deposit Growth
September 28, 2015
No Comments
HSAs help Elements Financial deepen relationships with select employer groups and improve the financial health of its membership base.
Money In The (Credit Union)
September 28, 2015
No Comments
The industry is posting record lending growth, and credit unions are increasing deposits to even out the balance sheet. See how this week on CreditUnions.com.
The Virtual Millennial Banker: How Credit Unions Can Win
September 14, 2015
No Comments
Providing payments transaction tools in a format millennials crave will make your credit union a top candidate for these “virtual” bankers.
Beyond EMV: Protecting Institutions And Cardholders Against Fraud
September 14, 2015
No Comments
Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.
How Internet PIN Debit Can Reduce Exposure
September 14, 2015
No Comments
In a day and age when cyber security is of utmost concern, how can expanding your payment acceptance capabilities protect both you and your borrowers?
Power Up Your Payments
September 14, 2015
No Comments
Whether it’s implementing a mobile wallet or developing a risk-based pricing strategy for a card product, credit unions must be ready to evolve to keep up in today’s rapidly changing payments space.
4 Facts About Shares In Second Quarter 2015
August 28, 2015
No Comments
Share growth at credit unions has reached a significant milestone.
Credit Unions Readying For Samsung And Android Pay
August 27, 2015
No Comments
No hoax here. The search giant and mobile mogul are set to launch their answer to Apple Pay.
Cashing Out
Will the rise of contactless and mobile payments threaten the prevalence of cash?
How To Entice Members To Choose Fee Over Free
An account that pays members up to $200 a year in merchant rebates plus unlimited cash back rewards on signature-based debit card transactions has helped ...
How Elements Financial Uses Health Savings Accounts To Spur Deposit Growth
HSAs help Elements Financial deepen relationships with select employer groups and improve the financial health of its membership base.
Money In The (Credit Union)
The industry is posting record lending growth, and credit unions are increasing deposits to even out the balance sheet. See how this week on CreditUnions.com.
The Virtual Millennial Banker: How Credit Unions Can Win
Providing payments transaction tools in a format millennials crave will make your credit union a top candidate for these “virtual” bankers.
Beyond EMV: Protecting Institutions And Cardholders Against Fraud
Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.
How Internet PIN Debit Can Reduce Exposure
In a day and age when cyber security is of utmost concern, how can expanding your payment acceptance capabilities protect both you and your borrowers?
Power Up Your Payments
Whether it's implementing a mobile wallet or developing a risk-based pricing strategy for a card product, credit unions must be ready to evolve to keep ...
4 Facts About Shares In Second Quarter 2015
Share growth at credit unions has reached a significant milestone.
Credit Unions Readying For Samsung And Android Pay
No hoax here. The search giant and mobile mogul are set to launch their answer to Apple Pay.
Browse Topics
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.