Member Segmentation Paves The Way To Personalization
October 31, 2022
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PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
Pennsylvania
Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system
September 19, 2022
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Credit Unions join to purchase their core data processor.
How Credit Unions Are Coping With Surging Mortgage Rates (Part 1)
August 1, 2022
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Some underwriting and belt-tightening, staffing and product changes are part of the response as swiftly rising rates roil the housing market.
Are We In A Housing Bubble? 5 Credit Union Leaders Weigh In
July 25, 2022
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Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.
Navigating The Great Resignation: Tips From Turnover In The Senior Ranks
July 4, 2022
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Fueled by job mobility and retirement trends, credit unions are feeling the challenges of replacing C-level managers. Follow these tips for finding the right replacement, keeping projects moving, and easing the transition.
Organizational Structures And Today’s Credit Union: A View From The Top
February 28, 2022
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There’s no question the C-suite is growing. In recent years, specialized roles such a chief risk officer, chief experience officer, chief digital officer, chief strategy officer, chief growth officer, and more have joined the ranks of CEO, COO, and CFO. At a high level, organizational charts at today’s credit union reflect the key responsibilities of
How To Use Culture And Perks To Achieve Hiring Happiness
October 18, 2021
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Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.
What’s In A Name: Vice President Of IT And eServices
October 17, 2021
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To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
What’s In A Name: Chief Branding Officer
October 11, 2021
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Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
How Do Credit Unions Cope With Staffing Difficulties?
September 27, 2021
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Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
Member Segmentation Paves The Way To Personalization
PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system
Credit Unions join to purchase their core data processor.
How Credit Unions Are Coping With Surging Mortgage Rates (Part 1)
Some underwriting and belt-tightening, staffing and product changes are part of the response as swiftly rising rates roil the housing market.
Are We In A Housing Bubble? 5 Credit Union Leaders Weigh In
Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.
Navigating The Great Resignation: Tips From Turnover In The Senior Ranks
Fueled by job mobility and retirement trends, credit unions are feeling the challenges of replacing C-level managers. Follow these tips for finding the right replacement, ...
Organizational Structures And Today’s Credit Union: A View From The Top
There’s no question the C-suite is growing. In recent years, specialized roles such a chief risk officer, chief experience officer, chief digital officer, chief strategy ...
How To Use Culture And Perks To Achieve Hiring Happiness
Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, ...
What’s In A Name: Vice President Of IT And eServices
To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
What’s In A Name: Chief Branding Officer
Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
How Do Credit Unions Cope With Staffing Difficulties?
Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
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Boost loyalty with lifestyle checking accounts that offer perks like telehealth, ID protection, and travel discounts.
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Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.
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Don’t Wait For Data. FirstLook Analysis Is Available Today.
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Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Compliance Without Compromise
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Leveraging cutting-edge technology, like AI automation and intelligent document processing, can streamline portfolio protection, minimize disruptions, and ensure accuracy.
Meet Engaged Elena, An Ideal Member At Solarity Credit Union
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A data-rich segmentation strategy and member personas have transformed everything from product design to branch operations at the Washington cooperative.