Profitability

Industry Insights

The Last Crisis Vs. Today: A Credit Union Perspective

A look back at the Great Recession and subsequent industry performance offers an understanding of risks and opportunities in the current economic climate.
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What’s In A Name: Sales Manager And Accountability Trainer

Laurie Flanders cleans up the reputation of "sales" by ensuring All In Federal Credit Union serves members as it works to meet goals.
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12 Ratios Every Marketing Manager Should Know (Part 4)

Key metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
Industry Insights

A Landmark 2019 Puts The Wrap On 10 Years Of Growth

Mortgage lending helps drive the loan portfolio to new heights while membership engagement deepens at cooperatives over the decade following the Great Recession.
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12 Ratios Every Marketing Manager Should Know

Metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
Industry Insights

3 Metrics That Are Important For First Quarter

Understanding key performance metrics will help gauge early successes and identify any operational adjustments needed to achieve strategic goals.
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Measuring and Managing Your Credit Card Program Profitability

To keep your card program healthy, an understanding of current profitability levels and long-term pressures is critical. This session provides the tools, models, and techniques ...
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First South Financial’s Targeted Marketing Nets Big Returns

The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
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Lessons From A 12-Month Turnaround

A new approach to the credit union basics of people and finance helped this West Virginia cooperative turn six-figure losses into seven-figure gains.
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Show Them the Money

Tyndall's performance-based culture maximizes efficiency and incentivizes employees.
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