Q&A

Tony Budet On Leadership

This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.

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3 Ways To Fund Loans

When the loan-to-share ratio at UICCU topped 100%, and continued to grow, the Hawkeye State credit union adopted a three-pronged funding strategy.

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Jeff Disterhoft On Leadership

The CEO for University of Iowa Community Credit Union shares how developing relationships, solving problems, and uncovering opportunities have helped the cooperative thrive.

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Erin Mendez On Leadership

Erin Mendez, CEO at Patelco Credit Union, describes how changing a culture requires tough decisions, collaborative work, and faith in those around you.

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The Benefits Of A Remote CEO

In this Q&A, Terry Settle of Old Ocean FCU talks about serving as a remote CEO, the range of opportunities the model has presented, and the similarities with the models of larger credit unions.

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Features

A Debit Card That Rewards Education

Texas Trust’s Spirit Debit Rewards program has contributed $1.5 million to local schools in seven years.
Features

Tony Budet On Leadership

This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.
Features

Strategies To Make A Good Mobile Experience Great

PSECU’s director of digital channels talks features, testing, and member response to a new mobile banking app.
Features

3 Ways To Fund Loans

When the loan-to-share ratio at UICCU topped 100%, and continued to grow, the Hawkeye State credit union adopted a three-pronged funding strategy.
Features

Jeff Disterhoft On Leadership

The CEO for University of Iowa Community Credit Union shares how developing relationships, solving problems, and uncovering opportunities have helped the cooperative thrive.
Features

Erin Mendez On Leadership

Erin Mendez, CEO at Patelco Credit Union, describes how changing a culture requires tough decisions, collaborative work, and faith in those around you.
Callahan Collections

Disaster Recovery In Puerto Rico: Establishing Contact And Sending Aid

BCU works to provide cash and information for its 37 employees and 30,000 members in Puerto Rico as the island faces down a crisis after ...
Features

Life Without A CEO: How Interim Support And Cross-Communication Created A Succession Success Story

Kathy Elser talks about her first six months at the helm of SF Fire Credit Union.
Features

Lobbying And Advocacy At A Northeastern Credit Union

The government relations and engagement chief at Visions FCU shares how the New York-Pennsylvania-New Jersey credit union makes lobbying a team effort.
Features

The Benefits Of A Remote CEO

In this Q&A, Terry Settle of Old Ocean FCU talks about serving as a remote CEO, the range of opportunities the model has presented, and ...
Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket court shape a culture of inclusive banking that serves members and employees.

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