Analytics For Action
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Credit unions and every other business vertical are investing in the tools and talent to slice, dice, and deliver on the potential stored in their consumer data. Call it business intelligence. Call it member analytics. There are more names, too, for the rapidly developing techniques and technology used to drive better decision-making and improve internal
The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.
The Idaho credit union’s weatherization loan offers an alternative to high-interest credit cards and HELOCs.
Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
Friction happens, but credit unions are taking steps to improve the member experience across branches, call centers, digital banking, and more.
Clearview FCU has launched an enterprise-wide strategy to engage and delight members.
Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
Members compare their credit union experience against all other service providers, and anything but a seamless experience can have a dramatic impact on the relationship.

As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.

Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.

Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.

Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.

A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.

A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.

Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.

Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.

How can credit unions stay true to their mission while evolving to meet modern needs?

Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.