It Takes More Than Convenience To Woo Credit Card Users
Credit card users today base their choice of credit card on more than four factors. Convenience is important, but so are rewards, data security, credit-building tools, and more.
Credit card users today base their choice of credit card on more than four factors. Convenience is important, but so are rewards, data security, credit-building tools, and more.
Tips and tricks from three cooperatives that present personality and add a human touch to social posts.
Top-Level Takeaways CAP COM provides infrastructure grants that fund needs that don’t normally appeal to gifting. The credit union’s foundation is in its second year of granting $100,000 to a diverse array of service providers. Infrastructure is an essential need that doesn’t easily attract funding, especially in the non-profit world. Its costs underly the ability
A new program for first-time mortgage applicants intends to substantially reduce burdens around closing costs.
The Twin Cities cooperative is giving card users the option to reduce auto loan interest rates as a points redemption.
The reopening of local economies and the return of pre-pandemic consumer spending habits have mostly offset the role pandemic relief programs have played in recent growth. According to the New York Fed’s Center for Microeconomic Data, the number of credit inquiries have returned to 2019 levels. And thanks to additional post-CARES Act policies at federal
A focus on reining in costs and changing organizational culture have transformed the Ohio-based institution.
Top-Level Takeaways UNIFY Financial is the first credit union to offer transactional bitcoin support. The credit union worked closely with regulators and fintech partners on the launch. Product development is expected as the service matures. UNIFY Financial Credit Union ($3.6B, Torrance, CA), is leading the way into cryptocurrency, becoming the first credit union to allow members
A Massachusetts cooperative shows what financial coaching looks like when it’s done the Workers way.
As the head of the Credit Union League of Connecticut, Bruce Adams helps credit unions balance priorities and staff members achieve their potential.

Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.

The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.

The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.

McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.

The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.

The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.