Aligning Recruitment Efforts With Boardroom Value
A report from Quantum Governance reveals a gap between board recruitment priorities and the most valuable skills in governance.
Strategy
Your resource for the credit union industry’s best practices when working with boards and volunteers, regulators, strategy, member value, and CUSOs.
Top Strategy Articles
How To Build AI Strategy In Real Time (Part 1)
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
2 Hot Takes On Member Growth
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable
A Look at the Economic Climate: Interview with Steve Hennigan
April 19, 2016
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Taking a wide as well as a close view of what credit unions could be doing to survive and thrive.
Building an Education in Personal Finance
April 19, 2016
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Erie FCU incorporates their personal financial education curriculum with youth accounts to yield promising results.
Smaller Credit Unions Level the Auto Lending Playing Field
April 19, 2016
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Ohio Healthcare FCU has been capitalizing on current market conditions to grow their auto loan portfolio despite being a smaller credit union without an indirect loan portfolio.
Maintaining a Fresh Connection with Your SEGs
April 19, 2016
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Baxter Credit Union sharpens focus on partnering with employer groups.
Delta Community: Building Trust through “Home Loan Specialists”
April 19, 2016
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One-on-one conversations between members and Delta Community’s “home loan specialists” helps strengthen member relationships with the credit union.
Weaving into the Fabric of a FOM: Interview with Maurice Smith
April 19, 2016
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Local Government FCU is using creative means for making itself an integral part of its FOM, local government and their employees in North Carolina.
Persevering through Economic Adversity and Natural Disasters
April 19, 2016
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Over the past 15 years, Visions Federal Credit Union has coped with an extended local recession and a “500 year” flood. But through these difficulties, the credit union, its members and the larger economy have forged stronger ties that can weather any storm.
Building Technology into Our Industry’s Future
April 19, 2016
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A CUSO between Level 9, a private company, and New England Federal Credit Union ($679M in Williston, VT) specializing in credit union website development, has worked with over 75 credit unions, providing them with website solutions and brand integration strategies.
Tell Your Friends about Travis
April 19, 2016
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Travis Credit Union takes a comprehensive Web 2.0 approach in reaching younger members, including launching a contest through YouTube and establishing a presence on Facebook.
Of CUSOs And Big Data
April 19, 2016
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The collaborative model is the best and perhaps only way credit unions can compete in the critical realm of business intelligence and the Big Data it requires.
A Look at the Economic Climate: Interview with Steve Hennigan
Taking a wide as well as a close view of what credit unions could be doing to survive and thrive.
Building an Education in Personal Finance
Erie FCU incorporates their personal financial education curriculum with youth accounts to yield promising results.
Smaller Credit Unions Level the Auto Lending Playing Field
Ohio Healthcare FCU has been capitalizing on current market conditions to grow their auto loan portfolio despite being a smaller credit union without an indirect ...
Maintaining a Fresh Connection with Your SEGs
Baxter Credit Union sharpens focus on partnering with employer groups.
Delta Community: Building Trust through “Home Loan Specialists”
One-on-one conversations between members and Delta Community’s “home loan specialists” helps strengthen member relationships with the credit union.
Weaving into the Fabric of a FOM: Interview with Maurice Smith
Local Government FCU is using creative means for making itself an integral part of its FOM, local government and their employees in North Carolina.
Persevering through Economic Adversity and Natural Disasters
Over the past 15 years, Visions Federal Credit Union has coped with an extended local recession and a “500 year” flood. But through these difficulties, ...
Building Technology into Our Industry’s Future
A CUSO between Level 9, a private company, and New England Federal Credit Union ($679M in Williston, VT) specializing in credit union website development, has ...
Tell Your Friends about Travis
Travis Credit Union takes a comprehensive Web 2.0 approach in reaching younger members, including launching a contest through YouTube and establishing a presence on Facebook.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Of CUSOs And Big Data