AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Online Member Service: Tackle The Surge Efficiently Without Sacrificing Member Experience
April 21, 2020
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Credit Unions are experiencing an unprecedented surge in members using their websites and online portals – many for the first time. How can you efficiently service these increasing volumes, and still provide an exceptional member experience?
Tips For Managing (And Securing) Work From Home
April 13, 2020
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Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
Disintermediation In The Time Of COVID-19
April 7, 2020
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How five cooperatives ward off disruptors, an imperative that takes on new urgency now.
Contactless Payments At A Tipping Point?
April 6, 2020
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Plastic with contactless chips were being rolled out slowly. Will it become an avalanche?
Will COVID-19 Accelerate The Journey Toward Frictionless Payments?
April 6, 2020
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How your credit union can be ready to embrace a brave, new world of frictionless payments.
CU Direct Combines Origination, Experience To Create Origence
March 23, 2020
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The new platform integrates origination across all loan types and adds CRM, analytics marketing, and more.
2020 Innovation Series: Innovations In Business Services & Lending
March 5, 2020
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These four innovators are pushing the envelope toward new levels of technological functionality in credit union land.
A Digital Banking Experience To Change Members’ Lives
March 5, 2020
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DCU’s Project Finance aims to show members what their money can do, not what it did.
What’s In A Name: Digital Services Architect
March 3, 2020
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Jerry Reese helps design and direct the evolving member experience at Honda FCU.
A Mobile App That Shines With 5 Stars
March 2, 2020
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Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.
Online Member Service: Tackle The Surge Efficiently Without Sacrificing Member Experience
Credit Unions are experiencing an unprecedented surge in members using their websites and online portals - many for the first time. How can you efficiently ...
Tips For Managing (And Securing) Work From Home
Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
Disintermediation In The Time Of COVID-19
How five cooperatives ward off disruptors, an imperative that takes on new urgency now.
Contactless Payments At A Tipping Point?
Plastic with contactless chips were being rolled out slowly. Will it become an avalanche?
Will COVID-19 Accelerate The Journey Toward Frictionless Payments?
How your credit union can be ready to embrace a brave, new world of frictionless payments.
CU Direct Combines Origination, Experience To Create Origence
The new platform integrates origination across all loan types and adds CRM, analytics marketing, and more.
2020 Innovation Series: Innovations In Business Services & Lending
These four innovators are pushing the envelope toward new levels of technological functionality in credit union land.
A Digital Banking Experience To Change Members’ Lives
DCU’s Project Finance aims to show members what their money can do, not what it did.
What’s In A Name: Digital Services Architect
Jerry Reese helps design and direct the evolving member experience at Honda FCU.
A Mobile App That Shines With 5 Stars
Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.
Browse Topics
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)
Marc Rapport
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)
Marc Rapport
Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
What’s Scarier Than Ghosts And Goblins?
Aaron Passman
October is Cybersecurity Awareness Month, and CreditUnions.com has the lowdown on assessment tools, AI strategies, the role of collaboration in fighting fraud, and more.
Fighting Fraud Through The Power Of Collaboration
Aaron Passman
A quartet of Northeastern Pennsylvania credit unions came together to share strategies and best practices for combatting check fraud, account takeover, and more.
QUIZ: Are You Smarter Than A Scammer?
Savana Morie
From check fraud to suspicious logins, see how well you can sniff out red flags before they cost members money.
Navigating Loan Servicing Compliance: A Smarter Path For Credit Unions
Callahan & Associates
Credit unions can simplify compliance, reduce risk, and enhance member trust by rethinking loan servicing with outsourced solutions designed to keep pace with evolving regulations.
Eliminate Console Chaos: Smarter Check Fraud Mitigation For Credit Unions
Callahan & Associates
Centralized fraud prevention helps credit unions fight evolving check fraud while streamlining operations and safeguarding members.
Fighting Fraud Requires Smarter Cybersecurity
Marc Rapport
In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
Government Shutdown? Credit Unions Know The Drill.
Aaron Passman
With three full government shutdowns and repeated trips to the precipice in the past 25 years, credit unions have had plenty of opportunity to refine how they approach helping members during work stoppages.
Is Revenge Savings A Fad? Or A Financial Shift?
Andrew Lepczyk
After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.