AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Teller Technology
August 7, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Good Geofences Make For Good Mortgages
August 5, 2019
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Two credit unions are leveraging new-age technology to enhance marketing for an age-old product.
Leveraging Technology Integrations To Streamline Your Workflow
August 5, 2019
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Turnaround times, member service, benefit from efficient LOS processes, especially in an environment of falling interest rates.
An Enhanced Digital Experience Catches The Fast Track At 121 Financial
July 29, 2019
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Leaders at the Florida credit union offer expert advice on how to elicit more from tech vendors and engage members in product testing.
Squad Goals: How Navy Federal Simplifies The Homebuying Process
July 26, 2019
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Applying for a mortgage can be stressful and opaque. A new platform from the nation’s largest credit union improves the experience for would-be homeowners.
The Evolution Of Patelco’s Complaint Resolution System
July 26, 2019
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A bigger team and new channels are just two of the advancements that help the California credit union better address member feedback.
Analytics Perspectives on Core Conversions
July 17, 2019
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Tableau User Group: July 2019
How to Party With Your Data CORE-ectly
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
July 15, 2019
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Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
Journey Mapping, Analytics In Action, And A 16-System Conversion
July 15, 2019
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Five can’t-miss data points this week on CreditUnions.com
A 16-System Conversion Success Story
July 12, 2019
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Two major conversions at one New Mexico credit union brought about a busy 2018.
Teller Technology
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Good Geofences Make For Good Mortgages
Two credit unions are leveraging new-age technology to enhance marketing for an age-old product.
Leveraging Technology Integrations To Streamline Your Workflow
Turnaround times, member service, benefit from efficient LOS processes, especially in an environment of falling interest rates.
An Enhanced Digital Experience Catches The Fast Track At 121 Financial
Leaders at the Florida credit union offer expert advice on how to elicit more from tech vendors and engage members in product testing.
Squad Goals: How Navy Federal Simplifies The Homebuying Process
Applying for a mortgage can be stressful and opaque. A new platform from the nation’s largest credit union improves the experience for would-be homeowners.
The Evolution Of Patelco’s Complaint Resolution System
A bigger team and new channels are just two of the advancements that help the California credit union better address member feedback.
Analytics Perspectives on Core Conversions
Tableau User Group: July 2019 How to Party With Your Data CORE-ectly
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
Journey Mapping, Analytics In Action, And A 16-System Conversion
Five can't-miss data points this week on CreditUnions.com
A 16-System Conversion Success Story
Two major conversions at one New Mexico credit union brought about a busy 2018.
Browse Topics
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
How AI Is Shaping HR For The Next Era
Marc Rapport
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
Now’s The Time For Credit Union Succession Planning
Aaron Passman
The future of leadership starts now. This week, CreditUnions.com is diving into the strategies shaping tomorrow’s talent: from a bold overhaul of succession planning to how credit unions are tackling the AI skills gap.
Is Your Credit Union Making Time For Leadership Development?
Andrew Lepczyk
Assessing skills gaps among leaders and providing time to complete training are major hurdles today, but strong leadership development strategies are essential in building a future-ready credit union.
Aligning Recruitment Efforts With Boardroom Value
Jennie Boden
A report from Quantum Governance reveals a gap between board recruitment priorities and the most valuable skills in governance.
Preparing For 2026: Why The NCUA’s New Succession Planning Rule Elevates The Strategic Role Of Credit Union Boards
Jennie Boden
Fair, transparent succession helps credit unions strengthen board effectiveness, align leadership with strategy, and safeguard member value.
How Patelco Credit Union Simplified Succession Planning
Aaron Passman
The California cooperative moves beyond the 9-box to identify skills, gaps, and opportunities to prepare leaders for what’s next.
Planning For The Future: Ensuring Strong Boards And Leaders Through Succession Planning
Callahan & Associates
The right tools and consistent approach make succession planning simpler for credit union leaders and board members.
3 Popular Case Studies From 2024: Where Are They Now?
Savana Morie
CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what’s in store for the future.
5 Lessons About Ground-Level Intelligence From A Rooftop Farm
Alix Patterson
A national leader in urban agriculture shows how front-line insights drive real local impact — and why credit union branches are perfectly positioned to do the same.