AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
A 4-Year Journey Into The Heart Of Analytics
October 1, 2018
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Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could leverage the full power of analytics, the nation’s oldest credit union first needed employee buy-in to try a new reporting technology and automate hundreds of manual reports. Melissa Pomeroy was
What’s In A Name: Director Of Business Analytics
October 1, 2018
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Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
Why Choosing An FI Is Like Choosing A Restaurant
September 20, 2018
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Credit unions can take a page from restaurant playbooks when it comes to optimizing their online presence.
How My Local Pizza Place Is Taking Customer Engagement To The Next Level
September 19, 2018
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It’s 2018. Is a text back and pizza too much to ask?
The Payments Ecosystem Is Changing. Will You Be Ready?
September 11, 2018
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3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Payments Space Invaders: Who’s Stealing Your Swipes?
September 10, 2018
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Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
Callahan’s 2018 CRM Survey: Results Recap
September 6, 2018
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Join Callahan’s AVP of analytics, Sam Taft, and VP of marketing, Alexandra Gekas, for this 30-minute webinar recapping our 2018 CRM survey findings.
Streamline Your Collections With Technology
August 6, 2018
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Software tools can help a credit union’s collection staff be more productive while providing better service.
Best Of July 2018
August 1, 2018
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Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Happier Hours For Happier Members
July 26, 2018
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New technology at Pioneer FCU offers two ways members can bank on their own time.
A 4-Year Journey Into The Heart Of Analytics
Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could ...
What’s In A Name: Director Of Business Analytics
Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
Why Choosing An FI Is Like Choosing A Restaurant
Credit unions can take a page from restaurant playbooks when it comes to optimizing their online presence.
How My Local Pizza Place Is Taking Customer Engagement To The Next Level
It’s 2018. Is a text back and pizza too much to ask?
The Payments Ecosystem Is Changing. Will You Be Ready?
3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Payments Space Invaders: Who’s Stealing Your Swipes?
Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
Callahan’s 2018 CRM Survey: Results Recap
Join Callahan’s AVP of analytics, Sam Taft, and VP of marketing, Alexandra Gekas, for this 30-minute webinar recapping our 2018 CRM survey findings.
Streamline Your Collections With Technology
Software tools can help a credit union’s collection staff be more productive while providing better service.
Best Of July 2018
Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Happier Hours For Happier Members
New technology at Pioneer FCU offers two ways members can bank on their own time.
Browse Topics
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.