Leaders Of The Pack: The Top 20 Cores For Credit Unions
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
It’s Not A Core Conversion, It’s A Systems Upgrade
From bonuses to candy budgets, Credit Union 1 and Purdue FCU offer tips to successfully manage one of financial services’ biggest hurdles.
How AI Is Transforming Consumer Lending At Marine Credit Union
The Wisconsin cooperative has implemented auto-decisioning for consumer lending and gives the technology high marks for its impact on member satisfaction, employee engagement, and the
The Truth Behind Call Center Metrics
January 18, 2017
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Leading contact center providers offer a few ins and outs of the most popular metrics financial institutions use to measure performance.
How A Department Re-Org Supports Proficiency Across 5 Business Lines
January 18, 2017
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To keep up with share growth and diversity, Interra Credit Union rebuilt its lending department into five divisions, including agribusiness, business services, and more.
Great Meadow FCU Scores Big While Thinking Small
January 17, 2017
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The upstate New York cooperative mixes mobile offerings with online and in-person social relations to drive member, share, and loan growth.
Tips For Mergers And Navigating The Dark Web
January 17, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
What Lurks In The Dark Web?
January 16, 2017
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The internet is a mix of risk and reward, and it’s a marketplace where credit unions often find themselves an unwitting offering on the shelf.
An Education In Online Banking Conversion
January 13, 2017
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All hands on deck for phone duty is just one way Educators Credit Union ensured smooth sailing during a conversion.
6 Ways To Say Yes To The Request
January 10, 2017
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In an increasingly competitive lending environment, these six practices are helping credit unions serve members better and make decisions quickly.
Best Of Human Resources 2016
January 7, 2017
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Innovative credit unions share their approaches to evaluations, training, and staffing.
Best Of Mortgage 2016
January 7, 2017
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Credit unions used creative ways to serve new markets and members throughout 2016, and they survived the first year of some dramatic document changes.
Key Takeaways From Innovation, Disruption & Opportunity
January 6, 2017
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Learn how developing a better understanding of marketplace dynamics and consumer expectations can empower your credit union to innovate effectively and serve current and prospective members more efficiently, responsively, and sustainably.
The Truth Behind Call Center Metrics
Leading contact center providers offer a few ins and outs of the most popular metrics financial institutions use to measure performance.
How A Department Re-Org Supports Proficiency Across 5 Business Lines
To keep up with share growth and diversity, Interra Credit Union rebuilt its lending department into five divisions, including agribusiness, business services, and more.
Great Meadow FCU Scores Big While Thinking Small
The upstate New York cooperative mixes mobile offerings with online and in-person social relations to drive member, share, and loan growth.
Tips For Mergers And Navigating The Dark Web
Five can't-miss data points featured this week on CreditUnions.com.
What Lurks In The Dark Web?
The internet is a mix of risk and reward, and it’s a marketplace where credit unions often find themselves an unwitting offering on the shelf.
An Education In Online Banking Conversion
All hands on deck for phone duty is just one way Educators Credit Union ensured smooth sailing during a conversion.
6 Ways To Say Yes To The Request
In an increasingly competitive lending environment, these six practices are helping credit unions serve members better and make decisions quickly.
Best Of Human Resources 2016
Innovative credit unions share their approaches to evaluations, training, and staffing.
Best Of Mortgage 2016
Credit unions used creative ways to serve new markets and members throughout 2016, and they survived the first year of some dramatic document changes.
Key Takeaways From Innovation, Disruption & Opportunity
Learn how developing a better understanding of marketplace dynamics and consumer expectations can empower your credit union to innovate effectively and serve current and prospective ...
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.