Technology

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Top Technology Articles

Mobile, Mobile, Everywhere

As smartphones grow in sophistication, the nearly two-thirds of Americans who own one expect greater utility. This is especially evident in the evolution of mobile banking, but are credit unions up for the challenge?

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Features

Co-Sourcing: How 3 Credit Unions Collaborate On Back-Office Ops

Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
Industry Insights

The Internet Is Changing

How shifts in the way we consume the Internet will change the publishing habits of credit union bloggers.
Features

How Mortgage Lenders Win With Data

Mortgage lenders are using data to gain an edge in closing more high-quality home loans.
Industry Insights

Who’s Winning The Mobile Payments Race?

Everybody and nobody, depending on how you and these industry stakeholders look at it.
Graph Of The Week

Mobile Services And Delivery Channels

Members expect more options for technology and convenience than ever before. The power of mobile not only provides that for members but also helps credit ...
Industry Insights

Mobile, Mobile, Everywhere

As smartphones grow in sophistication, the nearly two-thirds of Americans who own one expect greater utility. This is especially evident in the evolution of mobile ...
Features

How To Increase The Satisfaction Between IT and CU

In two years, University Federal Credit Union has improved institutionwide IT satisfaction through an ambitious plan and more than 200 tactical objectives.
Features

Data Governance – Who Owns The Data?

An inclusive Data Owner Team can go a long way toward making big progress with big data.
Features

How To Own Internal Service

Atlanta credit union Georgia’s Own works across channels to better serve employees and — in turn — better serve members.
Industry Insights

Going Mobile While Staying Omnichannel

BAI Retail Delivery message: Don’t throw the baby out with the bathwater as new age of mobile banking dawns.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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