Wendy Bryant-Beswick, chief marketing officer at Generations Federal Credit Union, talks about digital transitions, max-value mediums, and why marketers deserve a dedicated seat at the strategy table.
How Generations Federal Credit Union uses its award-winning social media platforms to boost member engagement and awareness among 20-somethings.
Pre-employment assessments help TDECU reduce attrition, match talent to responsibilities, and predict future performance.
From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home (office.)
Credit union involvement seen as limited but experts say keep an eye on the bouncing ball nonetheless.
In two years, University Federal Credit Union has improved institutionwide IT satisfaction through an ambitious plan and more than 200 tactical objectives.
A Texas credit union looks to vendor management, conversion-related momentum, and a healthy dose of skepticism to build an expansive technology base without breaking the bank.
Apple Watch is just the beginning for mobile-oriented, blue-sky thinkers in the credit union space.
Reducing compliance costs can save credit unions thousands of dollars annually and help smaller institutions remain independent.
When TDECU sponsored the University of Houston’s new football stadium in 2014 it wanted more than a partnership.
With a new chairman in place, leaders from across the industry offer their hopes and wish lists for the latest iteration of the NCUA board.
For some members of Tongass FCU, the nearest branch can be a plane ride away. Local “microsites” have improved service for those remote locations.
Wings Financial’s member-focused approach to lending helps it tackle high mortgage rates.
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
The Boost Center by Blue combines the work of local non-profits and Blue FCU to promote health, wealth, and happiness.
Tax season is just around the corner, and two low-income credit unions are gearing up their tax-preparation services.
Indiana-based Public Service launched ITMs as part of a broader pivot to deepen member service.
Learn how innovative document-sharing solutions can streamline compliance and foster member trust.
An executive in charge of communications and change management aligns people and purpose to create lasting organizational impact.
Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.