Consumer Sentiments And Employee Insights (3Q 2019)
Real comments from online review sites to inform strategies, policies, and practices.
Real comments from online review sites to inform strategies, policies, and practices.
The gaming approach employed by Community First Credit Union of Florida offers experiences rather than cash to high-performing branch staff.
Five can’t-miss data points this week on CreditUnions.com.
In advance of its core conversion go-live, Affinity Plus FCU designed a training program that fully prepared employees for technical changes while keeping them engaged in the larger process.
How the San Diego credit union is implementing a new compensation system and considering the living wage measure.
MSUFCU’s approach to front-line employee development has helped it halve the national turnover rate.
Langley FCU’s one-day Summit engages staff members and provides career development opportunities.
The North Carolina-based institution became the first to publicly report its corporate health metrics. Here’s why it thinks others should follow.
Job fairs, management training programs, and loan relief benefit local employment rates.
A nonprofit program launched by Digital FCU fosters next-gen talent and ideas, and the nation has noticed.

As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.

Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.

Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.

Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.

A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.

A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.

Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.

Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.

How can credit unions stay true to their mission while evolving to meet modern needs?

Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.