After an AI-driven unsecured short-term loan brought in roughly $10 million in four years, the mid-Atlantic cooperative is branching out into credit cards.
Credit union CFOs say the new standard has created clear processes and more collaboration between finance and lending, while adding even more work to an age-old process.
A pilot program aims to increase access to credit for people of color by bringing together multiple lenders to share data and practices as well as explore new underwriting practices.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Three technology leaders talk about what’s on the horizon for cybersecurity.
Employees from multiple departments work together to mitigate fraud, reduce response times, and improve member satisfaction at the Virginia cooperative.
Many breaches, even those resulting in the theft of millions of dollars, are never disclosed because they are not subject to mandatory public reporting.
Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
A Q&A with committee leaders shows how the credit union’s cross-functional team integrates departments to enhance organizational support, share expertise, and disseminate information.
When it comes to AI and ChatGPT, the intelligence might be artificial but the fraud is real.
Scammers have taken more than $10 million since 2018. Fortunately, there are simple ways to thwart this threat.
The economy feels pretty bleak to young consumers, with homeownership seeming permanently out of reach. Some credit unions are taking steps to combat that pessimism.
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.