Exit Interview: Tom Berquist, BECU
December 11, 2023
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BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
Values
The Evolution Of Leadership Development At Together Credit Union
November 27, 2023
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A comprehensive program at the Missouri cooperative helps those outside its walls become better leaders, too.
CEO Onboarding: Jenny Vipperman, ORNL FCU
November 27, 2023
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The first-time CEO leans on her experience, her network, and, last but hardly least, her talented staff to chart the future for the East Tennessee cooperative.
Exit Interview: Dan Berger
November 20, 2023
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NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
A Safe Place For Members With Dementia
November 6, 2023
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A new designation is helping Landings Credit Union better serve a population projected to grow in coming years.
3 Trends At Low-Income And CDFI Credit Unions
October 30, 2023
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Designations focused on serving members of modest means can lead to vastly different financial outcomes for credit unions.
Back To School. Back To Work.
October 23, 2023
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A training program from Associated Credit Union clears a pathway from class to career.
Financial Wellbeing For Members. Financial Wellbeing For All.
October 16, 2023
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After offering financial wellbeing services to members for years, BCU recently created a CUSO and rolled out a mobile app that guides members and non-members alike through life’s financial milestones.
3 Key Questions For Strategic Planning
October 4, 2023
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As the industry heads to the close of a turbulent year, a few core questions can guide discussions around how to better serve members and communities.
Credit Unions Are Stepping Up Aid Offerings Amid Strikes
October 2, 2023
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Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.
Exit Interview: Tom Berquist, BECU
BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
The Evolution Of Leadership Development At Together Credit Union
A comprehensive program at the Missouri cooperative helps those outside its walls become better leaders, too.
CEO Onboarding: Jenny Vipperman, ORNL FCU
The first-time CEO leans on her experience, her network, and, last but hardly least, her talented staff to chart the future for the East Tennessee ...
Exit Interview: Dan Berger
NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
A Safe Place For Members With Dementia
A new designation is helping Landings Credit Union better serve a population projected to grow in coming years.
3 Trends At Low-Income And CDFI Credit Unions
Designations focused on serving members of modest means can lead to vastly different financial outcomes for credit unions.
Back To School. Back To Work.
A training program from Associated Credit Union clears a pathway from class to career.
Financial Wellbeing For Members. Financial Wellbeing For All.
After offering financial wellbeing services to members for years, BCU recently created a CUSO and rolled out a mobile app that guides members and non-members ...
Credit Unions Are Stepping Up Aid Offerings Amid Strikes
Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.
Browse Topics
Strategy Today For Success In 2030
Andrew Lepczyk
Credit union strategy leaders are embracing uncertainty, rethinking relevance, and getting cozy with discomfort as they plan for 2030 and beyond.
CEO Onboarding: Jeff Carpenter, WEOKIE FCU
Savana Morie
This installment of “CEO Onboarding” touches base with an industry veteran to discuss starting out young in the credit union movement and being present for members’ milestone moments.
A Strong Month For Credit-Risky Assets. Higher Levels Of Anxiety In Manufacturing
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Bingo, Bragging Rights, And Balance Checks Build Contact Center Engagement
Marc Rapport
Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
3 Ways To Crush The Competition With Marketing Segmentation
Callahan & Associates
Crack the code to outsmart, not outspend, competitors with a marketing segmentation playbook that turns guesswork into growth.
Vantage West Pivots With Its Digital Banking Brand
Aaron Passman
A year after launching its HUSTL digital banking brand, the Arizona-based credit union has revamped its approach.
What Should Credit Unions Know About Stablecoins?
Andrew Lepczyk
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Michigan Legacy Takes A Scientific Approach To Spotting Elder Financial Abuse
Savana Morie
A partnership with the Institute of Gerontology at Wayne State University has helped the credit union reduce reports of elder fraud by as much as 50%.
How An HR Team Reinvented Employee Feedback Through Meaningful Team Dialogue
Savana Morie
Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
Build Resilience, Not Roadmaps: 5 Strategic Planning Priorities For 2026 And Beyond
Jay Johnson
From employee engagement to community impact and beyond, these are the initiatives credit unions must focus on to stay aligned and prepared for the challenges ahead.
3 Key Questions For Strategic Planning