Is It Time Now For FedNow?
September 9, 2019
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Stakeholders weigh in as the Federal Reserve seeks comment on its proposed real-time payment rail.
Core
A Strategy To Build Business Intelligence Across A Credit Union
August 23, 2019
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How Keesler FCU is using a marketing systems manager to springboard into enterprise-level business intelligence.
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
July 15, 2019
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Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
A 16-System Conversion Success Story
July 12, 2019
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Two major conversions at one New Mexico credit union brought about a busy 2018.
Best Of March 2019
April 1, 2019
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Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
A Dissection Of The Core Processing Marketplace
March 1, 2019
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Fiserv and Symitar continue to dominate, but a plethora of possibilities present choices to credit unions when it comes time to convert or commit.
Pass It On: A Referral Program That Works
February 22, 2019
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Member Mania couples a cash incentive with engagement expectations to draw in potential members as well as reward those who actively promote the credit union.
27 Trillion Ways To Make Better Decisions
January 1, 2019
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The information contained in Infinity FCU’s data warehouse contains many stories to improve member service.
Best Of December 2018
December 31, 2018
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Based on December traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
A Core Concern
December 3, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Is It Time Now For FedNow?
Stakeholders weigh in as the Federal Reserve seeks comment on its proposed real-time payment rail.
A Strategy To Build Business Intelligence Across A Credit Union
How Keesler FCU is using a marketing systems manager to springboard into enterprise-level business intelligence.
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
A 16-System Conversion Success Story
Two major conversions at one New Mexico credit union brought about a busy 2018.
Best Of March 2019
Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
A Dissection Of The Core Processing Marketplace
Fiserv and Symitar continue to dominate, but a plethora of possibilities present choices to credit unions when it comes time to convert or commit.
Pass It On: A Referral Program That Works
Member Mania couples a cash incentive with engagement expectations to draw in potential members as well as reward those who actively promote the credit union.
27 Trillion Ways To Make Better Decisions
The information contained in Infinity FCU’s data warehouse contains many stories to improve member service.
Best Of December 2018
Based on December traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.