Katy Slater, senior vice president for Callahan & Associates, explores the questions credit unions need to ask about their culture as well as ideas to build a culture that empowers employees and ensures mission flourishes from the bottom-up.
In the first of our CU Innovation Webinar series, we’ll take take you through the three essential pillars of member experience management and show how your credit union can implement each one to continuously meet and exceed member expectations.
Jon Jeffreys, managing partner of Callahan & Associates explores the tough questions credit unions are beginning to ask themselves and what steps you can take to ensure relevancy.
Jay Johnson, partner at Callahan & Associates and sought-after industry strategist, explores how credit unions can leverage positive momentum and ask tough questions as they go into planning season this fall.
Join Neustar to learn how to incorporate offline, digital, and unspoofable device data elements into a multi layered approach to identity.
Chris Howard, senior vice president of Callahan & Associates, discusses why spending time today thinking about strategy makes for a more productive planning season in the fall.
Join Callahan & Associates for a discussion about the overall impact of the credit union movement.
For credit unions to compete with large-scale and community banks, they must first understand the obstacles that can deter growth and the bottom line.
The CreditUnions.com team explores tips and tricks for standing out and reaching credit unions in 2018.
Callahan’s analysts examine changes in market share at national, regional, and state levels using HMDA data.
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.