Predictive Analytics, Loan Routing, And Blockchain
Five can’t-miss data points this week on CreditUnions.com.
Five can’t-miss data points this week on CreditUnions.com.
Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could leverage the full power of analytics, the nation’s oldest credit union first needed employee buy-in to try a new reporting technology and automate hundreds of manual reports. Melissa Pomeroy was
Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
A growing list of cash-back rewards for member engagement is a linchpin of Rogue Credit Union’s loyalty strategy.
Rogue Credit Union doubles down on loyalty and forges its own path in service of its Southern Oregon market.
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Laura Hansen’s role at Rogue Credit Union creates happy members and supports the staff that keep them that way.
Listening, communication, and adaptability can again power success on a new payment rail.
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Real comments from online review sites to inform strategies, policies, and practices.

A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.

From the boardroom to the branch floor, credit union leaders share thoughts on being different, embracing challenges, keeping mission top of mind, and more.

The right people in the right positions can make a meaningful difference in driving success and exploring opportunities.

The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence the cooperative movement.

Despite economic uncertainty, credit unions and their members are displaying resilience through methodical improvement.

Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.

AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value.

The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.

NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out of a home.

Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.