5 Stars For This Online Review Strategy
October 8, 2018
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Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
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Best Of September 2018
October 8, 2018
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Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
How To Embed Analytical Minds Across An Organization
October 4, 2018
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Top-Level Takeaways A formal program at Wings Financial teaches participants to be resident BI experts within their business unit. The program length for participants is based on the needs and request of the business units. Wings Financial Credit Union ($4.7B, Apple Valley, MN) reformed its business intelligence and analytics team two years ago with the
Fed Staying The Course
October 3, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
October 1, 2018
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The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
Predictive Analytics, Loan Routing, And Blockchain
October 1, 2018
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Five can’t-miss data points this week on CreditUnions.com.
A 4-Year Journey Into The Heart Of Analytics
October 1, 2018
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Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could leverage the full power of analytics, the nation’s oldest credit union first needed employee buy-in to try a new reporting technology and automate hundreds of manual reports. Melissa Pomeroy was
What’s In A Name: Director Of Business Analytics
October 1, 2018
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Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
An Account Of Ownership Benefits
October 1, 2018
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A growing list of cash-back rewards for member engagement is a linchpin of Rogue Credit Union’s loyalty strategy.
Apart From The Pack
October 1, 2018
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Rogue Credit Union doubles down on loyalty and forges its own path in service of its Southern Oregon market.
5 Stars For This Online Review Strategy
Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
Best Of September 2018
Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
How To Embed Analytical Minds Across An Organization
Top-Level Takeaways A formal program at Wings Financial teaches participants to be resident BI experts within their business unit. The program length for participants is ...
400,000 Reasons Truliant Has Automated Transaction Reconciliation
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
Predictive Analytics, Loan Routing, And Blockchain
Five can't-miss data points this week on CreditUnions.com.
A 4-Year Journey Into The Heart Of Analytics
Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could ...
What’s In A Name: Director Of Business Analytics
Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
An Account Of Ownership Benefits
A growing list of cash-back rewards for member engagement is a linchpin of Rogue Credit Union’s loyalty strategy.
Apart From The Pack
Rogue Credit Union doubles down on loyalty and forges its own path in service of its Southern Oregon market.
Browse Topics
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fed Staying The Course