Membership Abstract: In Search Of Non-Interest Income
In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.
In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.
Second quarter data shows the industry’s ROA is up quarter-over-quarter but slightly down year-over-year.
The lack of a unified opinion from the Federal Reserve’s Board of Governors will leave the Fed in the dust when rates rise.
In episode No. 621, Callahan industry analyst Stephanie Clark talks with Mike Lawson to discuss why credit unions with less than $50 million in assets need new technology to survive in the marketplace.
It’s time for credit unions to build on the momentum gained during the economic downturn and make long-term plans for the future.
Star One Credit Union has a number of high-tech and wide-traveling SEGs, including Lockheed Martin, Yahoo! and Lam Research. The credit union wants to deliver member convenience, improve operational efficiency and increase member retention no matter where their members live, work or play.
Common barriers and common sense solutions to help credit unions get ahead of the competition and get past those barriers to achieve the results they want.
Second quarter data shows industry real estate loan growth is strong, but lenders should take portfolio quality and state-level trends into consideration.
Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.
As strategic planning season rolls in, consider what metrics will showcase the credit union to members, the board, and the community.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
The Bond Market Will Decide