Fintech Revenue Is Booming … And That’s Good For Credit Unions
July 2, 2024
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Partnerships with emerging tech firms could benefit the bottom line for credit unions in the years ahead.
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Empower Your Credit Union With Home Improvement Lending
July 2, 2024
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Home improvement loans help credit unions expand their service offerings, diversify their portfolio, and strengthen their member relationships.
Term Limits Build Governance Prowess At A Minnesota Credit Union
July 1, 2024
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A new board strategy at Affinity Plus FCU results in new levels of engagement and diversity.
First Harvest Takes Charge Of Member Experience
July 1, 2024
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The credit union jettisoned an outsourcing arrangement and hired more than 20 call center employees to unify retail and direct banking under a single member experience.
GreenState Foundation Invests In Data To Improve Its Community
July 1, 2024
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A partnership with United Ways of Iowa is uncovering insights about employed community members who struggle under limited assets and constrained income.
Community Financial Flips The Script On Junk Fees
June 24, 2024
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The Michigan credit union has dropped punitive overdraft fees in favor of a checking account feature that helps members save money when their spending outstrips their budget.
Student Lending: The Gateway To Lifelong Member Relationships
June 24, 2024
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Private student loans are a gateway to significant cross-selling opportunities that give credit unions the chance to build meaningful relationships that last a lifetime.
Artificial Intelligence Yields Real Results For This Cooperative’s Short-Term Loan Product
June 24, 2024
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Application abandonment and manual overrides drop at First Financial of Maryland FCU after it introduces machine learning to fine-tune its product suite.
What’s In A Name: Senior Vice President Of Marketing And Product Performance
June 24, 2024
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Caroline Santangelo uses data insights to help Workers FCU deepen its understanding of members’ needs.
Share Draft And Auto Loan Penetration Jump Substantially
June 24, 2024
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Penetration growth is uneven across product lines, with share draft and auto loans blazing a trail in the past decade while other products remain stagnant.
Fintech Revenue Is Booming … And That’s Good For Credit Unions
Partnerships with emerging tech firms could benefit the bottom line for credit unions in the years ahead.
Empower Your Credit Union With Home Improvement Lending
Home improvement loans help credit unions expand their service offerings, diversify their portfolio, and strengthen their member relationships.
Term Limits Build Governance Prowess At A Minnesota Credit Union
A new board strategy at Affinity Plus FCU results in new levels of engagement and diversity.
First Harvest Takes Charge Of Member Experience
The credit union jettisoned an outsourcing arrangement and hired more than 20 call center employees to unify retail and direct banking under a single member ...
GreenState Foundation Invests In Data To Improve Its Community
A partnership with United Ways of Iowa is uncovering insights about employed community members who struggle under limited assets and constrained income.
Community Financial Flips The Script On Junk Fees
The Michigan credit union has dropped punitive overdraft fees in favor of a checking account feature that helps members save money when their spending outstrips ...
Student Lending: The Gateway To Lifelong Member Relationships
Private student loans are a gateway to significant cross-selling opportunities that give credit unions the chance to build meaningful relationships that last a lifetime.
Artificial Intelligence Yields Real Results For This Cooperative’s Short-Term Loan Product
Application abandonment and manual overrides drop at First Financial of Maryland FCU after it introduces machine learning to fine-tune its product suite.
What’s In A Name: Senior Vice President Of Marketing And Product Performance
Caroline Santangelo uses data insights to help Workers FCU deepen its understanding of members’ needs.
Share Draft And Auto Loan Penetration Jump Substantially
Penetration growth is uneven across product lines, with share draft and auto loans blazing a trail in the past decade while other products remain stagnant.
Browse Topics
No Bonuses, No Problem: Why Credit Unions Are Rethinking Incentive Models
Marc Rapport
Cooperatives across the country are taking a fresh look at employee motivation, with some moving toward a more holistic approach to compensation.
Incentives That Power Performance And Improve Outcomes
Marc Rapport
How Shoreline and Atomic credit unions align staff efforts with organizational goals to boost the bottom line and enhance member value.
New Trends Are Shaping Credit Union Recruitment Strategies
Savana Morie
Demands for hybrid or remote work and a stronger emphasis on company culture remain key recruitment trends four years after the pandemic.
Steph Sherrodd On Leadership
Marc Rapport
The chief executive shares her vision on what it means to balance future vision with day-to-day imperatives.
Credit Union Employees Step Up Amid Labor Shortages
Trace Jerrett
With membership growth outpacing employee growth, member service representatives today are serving more members than they did five years ago.
Why Now Is A Perfect Time For A Credit Department Tune-Up
Baker Hill
Identifying and addressing pain points or gaps today will pave the way for a more stable and profitable future.
5 Lessons For Buying A Bank
Sharon Simpson
Bank purchases have become an increasingly popular expansion strategy. Here are five lessons from credit unions who’ve been through the trenches.
5 Takeaways From Trendwatch 2Q 2024
Andrew Lepczyk
Originations, margins, and auto lending highlight a few of the key themes in the second quarter.
What’s In A Charter Type?
Andrew Lepczyk
Whether a credit union selects a federal or state charter depends heavily on that institution’s regulatory needs and expansion goals.
2 Approaches To Multi-State Expansion
Sharon Simpson
From overcoming charter challenges to a focus on SEGs, Mountain America and United FCU outline how their growth trajectories extend beyond the state line.