3 Key Questions For Strategic Planning
As the industry heads to the close of a turbulent year, a few core questions can guide discussions around how to better serve members and communities.
As the industry heads to the close of a turbulent year, a few core questions can guide discussions around how to better serve members and communities.
A new study from IBM Security finds data breaches are costing more to handle while identifying and containing them isn’t getting any faster.
New data from the U.S. Census Bureau shows widening income gaps and rising poverty, illuminating the ongoing need for financial literacy programs from credit unions.
Inflation is cooling, and American wages have finally caught up, bringing much-needed relief to American budgets.
Credit union members are more willing to pull out their plastic post-pandemic, but the industry can still gain ground with wallet share.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Home prices reached record highs last year. They have since come down slightly but are still well above pre-pandemic rates. Here’s how things look state by state.
Patelco Credit Union’s chief technology officer looks beyond banking to envisage a future with artificial intelligence.
Federal student loan payments resume in October, increasing the monthly debt load by hundreds of dollars for many borrowers.
The return of college sports means credit unions have the opportunity to forge new marketing partnerships and build brand awareness through name, image, and likeness sponsorships.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
3 Key Questions For Strategic Planning