Closing The Purpose Gap
Credit unions have been making decisions based on perceived outcomes rather than purpose. That needs to change.
Credit unions have been making decisions based on perceived outcomes rather than purpose. That needs to change.
A 2020 challenge: How to deepen relationships between staff, members, and the tech tools that bind, or separate, them.
Strategic decisions made around three essential elements will prove critical to the future success of the credit union movement.
A decade-long, side-by-side snapshot reveals how the credit union landscape has changed from the tail end of the Great Recession to today.
Based on December traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Credit unions continue to prioritize short-term liquidity, apparent in the movement’s investment portfolio.
Third quarter lending performance rebounds from a slow first half of the year.
Despite mixed signals to end the year, signs do point to a strong economy to begin 2020. What else should credit unions know at third quarter?
Four can’t-miss data points this week on CreditUnions.com.
Credit unions report improved earnings following 2018 rate cuts. However, increased expenses put downward pressure on margins.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Closing The Purpose Gap