Consumer Sentiments And Employee Insights (1Q 2019)
June 1, 2019
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Real comments from online review sites to inform strategies, policies, and practices.
Blogs
Recommended Reading (1Q 2019)
June 1, 2019
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Callahan’s associates offer their take on the best books for credit union leaders.
Share Balances Expand Across the Portfolio
May 31, 2019
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The share portfolio posts record first quarter growth and totals nearly $1.3 trillion as of March 2019.
Advisory Councils, Continuous Improvement, And First Quarter Data
May 28, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Credit Unions Are Redirecting Investments To Fund Loans
May 27, 2019
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Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
May 27, 2019
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First quarter performance data points toward a rise in membership and loan and share balances.
Commercial Loans Grow In The Credit Union Loan Portfolio
May 27, 2019
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Commercial loans comprised 6.9% of the total lending portfolio at U.S. credit unions, an increase of 19 basis points from the same time last year.
Credit Union Revenue Increases 11% In 1Q19
May 22, 2019
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Interest income from loans and investments drove annual revenue growth among America’s credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
May 21, 2019
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Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Retention, Payday Lending, And First Quarter Data
May 20, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Consumer Sentiments And Employee Insights (1Q 2019)
Real comments from online review sites to inform strategies, policies, and practices.
Recommended Reading (1Q 2019)
Callahan’s associates offer their take on the best books for credit union leaders.
Share Balances Expand Across the Portfolio
The share portfolio posts record first quarter growth and totals nearly $1.3 trillion as of March 2019.
Advisory Councils, Continuous Improvement, And First Quarter Data
Five can't-miss data points this week on CreditUnions.com.
Credit Unions Are Redirecting Investments To Fund Loans
Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
First quarter performance data points toward a rise in membership and loan and share balances.
Commercial Loans Grow In The Credit Union Loan Portfolio
Commercial loans comprised 6.9% of the total lending portfolio at U.S. credit unions, an increase of 19 basis points from the same time last year.
Credit Union Revenue Increases 11% In 1Q19
Interest income from loans and investments drove annual revenue growth among America's credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Retention, Payday Lending, And First Quarter Data
Five can't-miss data points this week on CreditUnions.com.
Browse Topics
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.