To meet consumer expectations in the digital space, credit unions must think differently about their entire operation, not just technology platforms.
The CEO of Affinity Plus discusses the importance of transparency, the benefit of leading a different kind of team, and the power behind the movement’s voices.
Financial industry presentations are full of well-worn words. But don’t get bored, get busy. Take these cards to your next conference and make a game of tracking today’s buzziest words and phrases.
Real comments from online review sites to inform strategies, policies, and practices.
Credit unions added 4.7 million net new members in the past 12 months, and the NCUA’s equity distribution helped push ROA to 0.90%. What else happened in the first quarter?
Look at the shape of the yield curve within the context of other factors in the economy and not as a stand-alone predictor of recession.
Low unemployment, worker shortages, and normalized bad behavior has given rise to a new trend.
Two conferences this spring bring to light five ideas that credit unions can use.
Five can’t-miss data points this week on CreditUnions.com.
Defining what makes the credit union different can be the key to ensuring employees articulate that difference in word and deed.
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Ask Tough Questions Before Investing In New Capabilities