Remembering Gene O’Rourke
May 3, 2016
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Industry co-workers and friends remember the legacy of Mr. O’Rourke.
Features
Membership Report: Tracking TRID Delays Among Credit Unions
May 3, 2016
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In February 2016, Callahan & Associates surveyed and collected open-ended feedback from 203 credit union executives from 46 states regarding their preparation, implementation, and post-TRID experiences.
Eric Givens On Leadership
May 3, 2016
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Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.
Tips To Reduce Regulatory Burden
May 2, 2016
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Improving processes and building relationships with regulators are two ways credit unions can ease compliance pain.
New Expectations For Internal Auditors
May 2, 2016
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From auditor to trusted adviser – traditional internal audit roles are taking a backseat when it comes to providing credit unions with relevant insights and valuable advice.
2016 Economic Outlook
April 30, 2016
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Callahan’s annual Executive Outlook Survey shines a light on the economic challenges and opportunities for credit unions in the months ahead.
Industry Performance By The Numbers (4Q 2015)
April 30, 2016
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A break down of the industry’s financial performance and impact in fourth quarter 2015.
Anatomy Of Langley Federal Credit Union
April 30, 2016
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How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade.
Buying a Pre-Exisiting Business
April 29, 2016
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Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services – buying a pre-existing business. We at Citadel have already had experience with CUSOs. We have long had a 60% ownership of a check processing organization and 100% ownership of an indirect lending CUSO that works through 165 auto dealer
A New Employee Benefit: Long Term Care Insurance
April 29, 2016
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Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value of the package among employees, while strengthening cost controls for the Credit Union. The aim was to offer a benefits package that strengthens Wright-Patt’s ability to recruit and retain quality employees while managi
Membership Report: Tracking TRID Delays Among Credit Unions
In February 2016, Callahan & Associates surveyed and collected open-ended feedback from 203 credit union executives from 46 states regarding their preparation, implementation, and post-TRID ...
Eric Givens On Leadership
Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.
Tips To Reduce Regulatory Burden
Improving processes and building relationships with regulators are two ways credit unions can ease compliance pain.
New Expectations For Internal Auditors
From auditor to trusted adviser – traditional internal audit roles are taking a backseat when it comes to providing credit unions with relevant insights and ...
2016 Economic Outlook
Callahan’s annual Executive Outlook Survey shines a light on the economic challenges and opportunities for credit unions in the months ahead.
Industry Performance By The Numbers (4Q 2015)
A break down of the industry’s financial performance and impact in fourth quarter 2015.
Anatomy Of Langley Federal Credit Union
How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade.
Buying a Pre-Exisiting Business
Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services - buying ...
A New Employee Benefit: Long Term Care Insurance
Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value ...
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
Remembering Gene O’Rourke