This Week’s Highlights

5 Takeaways From Trendwatch

With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.

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Features

Americans Are Anxious. How Do Credit Unions Respond?

Credit unions are leaning into their values and fine-tuning outreach strategies to meet the emotional and financial needs of worried members.
Features

UVA Community Credit Union Tackles Teen Banking

The credit union integrates financial education with products tailored to young people to help these members build confidence and independence.
Features

¿Habla Finance? At WECU, Employees Are Learning.

Language training at the Pacific Northwest credit union is laying the groundwork to better serve Spanish speakers in the region.
Features

Lori Smith On Leadership

The seasoned CHRO shares insights about intention, inclusion, and more from State Farm to United Way to Community First Credit Union.
Blogs

5 Takeaways From Trendwatch

With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower ...
Features

Meet Engaged Elena, An Ideal Member At Solarity Credit Union

A data-rich segmentation strategy and member personas have transformed everything from product design to branch operations at the Washington cooperative.
Features

Great MX Doesn’t Just Happen — It Takes A Cross-Functional Team

A two-pronged testing process at TruStone Financial ensures a seamless member experience as the credit union rolls out new digital tools.
Features

Employee Certifications Turn Tellers Into Teachers

Canopy Credit Union’s push to certify staff as financial coaches is part of a broader strategy to build community resilience, strengthen internal culture, and deepen ...
Features

Better Member Experience? There’s A Class For That.

First Financial of Maryland is cultivating cross-functional leadership and breaking down silos through a hands-on experience designed to spark inspiration and unify culture around the ...
Features

10 Steps To Better Business Intelligence

It takes the right people, the right tools, and the right processes to create a data-driven culture.
1Q25 Share Change By Product

5 Takeaways From Trendwatch

With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.

Read More »

Compliance Without Compromise

Leveraging cutting-edge technology, like AI automation and intelligent document processing, can streamline portfolio protection, minimize disruptions, and ensure accuracy.

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