Anatomy Of Mazuma Credit Union

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

A new HQ, a fresh organizational structure, and an emphasis on fun + function have prepped this Kansas City credit union for big days ahead.

Mazuma Makes Its Move
A Kansas City credit union stakes new ground in an upscale suburb while reorganizing to serve both new and traditional members.
By Marc Rapport

Building An Identity In Bricks And Words
Two Mazuma leaders reflect on the renovation of the credit union’s retail delivery network and brand strategy.
By Marc Rapport

Tighten, Lighten, And Double Down
How better portfolio tracking, a grounded MBL roster, and support from a broad line of CUSOs are helping Mazuma make a mark in the Kansas City area.
By Marc Rapport

9 Ways To Build A Culture Of Fun And Still Get Things Done
Mazuma knows that happy employees create a happy membership, not the other way around.
By Marc Rapport

August 1, 2015

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