With premiums rising and some consumers letting coverage lapse, auto insurance is increasingly both a value add and a vital member service.
Recent data shows the cost of auto insurance has dramatically outpaced car prices in the last two decades.
From payments to claims processing and beyond, understanding your collateral protection insurance needs is crucial to selecting the right partner.
It has been shown repeatedly that the number of uninsured borrowers increases and losses grow larger when institutions move from CPI to a blanket policy.
Like water, the economy does not calm down immediately after a major disruption, and lenders must decide for themselves the best way to ride out the waves.
Insurance can be a cost-effective way for credit unions to boost the bottom line while helping members protect themselves, their families, and their assets.
Top-Level Takeaways CBC Federal Credit Union launched an insurance CUSO in August 2021 to provide members with money-saving options. As an added bonus, the CUSO also adds a new source of non-interest income. The CBC Insurance Agency has already surpassed its 100-policy milestone. The credit union now has plans to offer DMV registration services in-branch.
Retiring CLO stays on to lead the cooperative’s new emphasis on credit union service organizations, including its own.
The proper response will make a big impact but needs to be comprehensive and consider multiple risks.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The West Coast cooperative supports local education through a summer internship program, and alumni have left their mark on the credit union’s operations.
Americans increasingly value security over showy when it comes to financial happiness.
Need to optimize service delivery and member experience across branches and digital services? Maybe it’s time for a chief delivery officer.
Credit unions are leaning into their values and fine-tuning outreach strategies to meet the emotional and financial needs of worried members.
The credit union integrates financial education with products tailored to young people to help these members build confidence and independence.
Boost loyalty with lifestyle checking accounts that offer perks like telehealth, ID protection, and travel discounts.
Language training at the Pacific Northwest credit union is laying the groundwork to better serve Spanish speakers in the region.
The seasoned CHRO shares insights about intention, inclusion, and more from State Farm to United Way to Community First Credit Union.
Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.
With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.