Outsourced Collections Halloween Horror Stories
November 4, 2019
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Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
Collections
5 Standard Reports Your Outsourced Collections Partner Should Provide
October 7, 2019
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If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. These are the five standard reports that you should expect from your collections partner.
The Compliance Conundrum
August 7, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Millennials Are Coming
August 7, 2019
No Comments
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Driver’s Education
August 7, 2019
No Comments
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
New Strategies To Supercharge Your Loan Portfolio
August 5, 2019
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Five can’t-miss data points this week on CreditUnions.com.
3 Regulatory Policies Your Collections Team Ought To Know
August 5, 2019
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Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
Lake Trust Powers Up Analytics
March 20, 2019
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The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
Lake Trust Powers Up Analytics
January 28, 2019
No Comments
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
4 Things To Consider When Looking For An Outsourced Collections Partner
November 5, 2018
No Comments
Trained professionals help ensure credit union members receive quality services from a third-party collector.
Outsourced Collections Halloween Horror Stories
Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
5 Standard Reports Your Outsourced Collections Partner Should Provide
If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at ...
The Compliance Conundrum
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Millennials Are Coming
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Driver’s Education
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
New Strategies To Supercharge Your Loan Portfolio
Five can't-miss data points this week on CreditUnions.com.
3 Regulatory Policies Your Collections Team Ought To Know
Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
Lake Trust Powers Up Analytics
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
Lake Trust Powers Up Analytics
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
4 Things To Consider When Looking For An Outsourced Collections Partner
Trained professionals help ensure credit union members receive quality services from a third-party collector.
Browse Topics
The Numbers That Matter Most To Credit Unions
Aaron Passman
A look at year-end performance trends reveals how earnings, affordability pressures, and asset quality are redefining the operating environment heading into 2026.
The Affordability Crisis Is Reshaping Credit Union Balance Sheets
Sherry Virden
Members are struggling with an affordability crisis that is changing how they manage debt, and new behaviors are showing up across the credit union loan portfolio.
Meet The Finalists For The 2026 Innovation Series: Employee Enablement
Callahan & Associates
This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
Asset Quality Takes An Uncomfortable Turn In 2025
Andrew Lepczyk
Credit union asset quality didn’t collapse in 2025 — but it didn’t cooperate, either. What’s going on, and are credit unions prepared to respond in 2026?
Meet The Finalists For The 2026 Innovation Series: Fraud Prevention And Resolution
Callahan & Associates
This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
Meet The Finalists For The 2026 Innovation Series: Digital Member Engagement
Callahan & Associates
This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
The American Budget Squeeze
Tony Waltrich
The affordability crisis extends far beyond big-ticket expenses. As the rising cost of basic necessities outpaces income growth, household budgets are under strain and long-term financial stability is increasingly at risk.
Flexibility In The Earnings Model Matters More As Rates Turn
Omar Shalabi
As credit unions move deeper into 2026, the earnings conversation is shifting. Elevated interest rates have boosted margins and strengthened earnings flexibility, but that advantage won’t persist indefinitely.
Credit Unions At A Crossroads: Shifts, Risks, And Opportunities
Callahan & Associates
A radical shift is taking place in the way consumers move money and engage with their financial institution.
Building A ‘Culture’ Of Confidence At MSUFCU
Aaron Passman
How the Michigan-based cooperative’s “Culture of Finance” curriculum is reframing financial education.