Culture

Features

What’s In A Name: Director Of Multicultural Engagement

Mountain America’s Jennifer Tarazon helps create quality member experiences, no matter a member’s background.
Features

Insights From The Outside: Christopher Hendry

The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
Features

Affinity FCU Manages Change From The Inside Out

An executive in charge of communications and change management aligns people and purpose to create lasting organizational impact.
Features

Best Of 2024: Driving Employee Engagement

Employee engagement was a top credit union priority in 2024, as the industry worked to tackle challenges like mental health, financial wellness, change management, and ...
Industry Insights

Everything Is More Expensive For Everyone

With the Fed poised to continue cutting interest rates, the near-term outlook for the credit union earnings model is much more promising.
Features

CDFI Grants Help Members. They Help Credit Unions, Too.

Leaders share how grant funding has supported members on the fringes of financial ruin while underpinning credit union growth.
Industry Insights

4 Takeaways From Day 2 Of Future Branches 2024

Recruitment and retention, emotional loyalty, and more were key topics during the second day of the Austin event.
Features

Holistic Wellness Finds A Home In Credit Unions

From yoga to YouTube, three credit unions share insight on what’s working, or not, in their shops.
Features

Building Bonds And Brand By Way Of Culture Kits

Credit Union 1 is cultivating a people-first approach through a quarterly program that highlights different strategic goals and ties employee behavior to organization success.
Features

Observation Leads To Opportunity At CommunityAmerica

A job-shadowing program at the Kansas City-area credit union has boosted internal promotion rates and helped less-tenured employees advance their careers.
CreditUnions.com
Scroll to Top