What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Third Quarter 2016 Shares By The Numbers
February 1, 2017
No Comments
Share balances in third quarter increased at the fastest rate since fourth quarter 2009, but the loan-to-share ratio still grew.
Callahan Bowl XII: Data Predicts New England Patriots Dynasty Continues
February 1, 2017
No Comments
Though it’ll be a nail biter.
How To Cross $10 Billion And Keep On Going
January 30, 2017
No Comments
Amid planning for compliance and interchange hits, credit unions can count on a little help from their friends.
6 Small Earnings Ratios With A Large Impact On Credit Unions
January 30, 2017
No Comments
The national average for each of these six mighty metrics is less than 10 percentage points, but even a change of a few basis points can make a big difference to a credit union.
The $10 Billion Threshold, 6 Earnings Ratios, And What’s Hot And Not
January 30, 2017
No Comments
Five can’t-miss data points featured this week on CreditUnions.com.
Bond Bulls Lose Battle But Not War
January 26, 2017
No Comments
Buyer demand for the 10-year is not what traders hoped for.
Callahan Is Taking Content To New (Data) Heights
January 25, 2017
No Comments
A new dynamic graphic display allows readers to compare their credit union’s performance against featured performance trends — all with a click of the button.
Speed Dating, McDonald’s, And Credit Union Products
January 19, 2017
No Comments
More options might seem like a good idea, but streamlined offerings also benefit both credit unions and their members.
A Problem With Geography
January 19, 2017
No Comments
U.S. employment might be nearing its maximum limit, but there are still pockets of unemployed workers around the country.
Arrowhead Credit Union: What Happens When Member-Owner Governance Is Removed From A Credit Union
January 11, 2017
No Comments
No credit union in America has come close to the bottom-line financial results of Arrowhead Credit Union’s 3.75% ROA for both 2011 and 2012.
Third Quarter 2016 Shares By The Numbers
Share balances in third quarter increased at the fastest rate since fourth quarter 2009, but the loan-to-share ratio still grew.
Callahan Bowl XII: Data Predicts New England Patriots Dynasty Continues
Though it’ll be a nail biter.
How To Cross $10 Billion And Keep On Going
Amid planning for compliance and interchange hits, credit unions can count on a little help from their friends.
6 Small Earnings Ratios With A Large Impact On Credit Unions
The national average for each of these six mighty metrics is less than 10 percentage points, but even a change of a few basis points ...
The $10 Billion Threshold, 6 Earnings Ratios, And What’s Hot And Not
Five can't-miss data points featured this week on CreditUnions.com.
Callahan Is Taking Content To New (Data) Heights
A new dynamic graphic display allows readers to compare their credit union’s performance against featured performance trends — all with a click of the button.
Speed Dating, McDonald’s, And Credit Union Products
More options might seem like a good idea, but streamlined offerings also benefit both credit unions and their members.
A Problem With Geography
U.S. employment might be nearing its maximum limit, but there are still pockets of unemployed workers around the country.
Arrowhead Credit Union: What Happens When Member-Owner Governance Is Removed From A Credit Union
No credit union in America has come close to the bottom-line financial results of Arrowhead Credit Union’s 3.75% ROA for both 2011 and 2012.
Browse Topics
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
Bond Bulls Lose Battle But Not War