What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
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December 20, 2016
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Language is unclear in the law regulating credit unions investing in derivatives. Will NCUA’s new effort to revisit the rule help?
A Strategy To Centralize Lending And Increase Efficiency
December 19, 2016
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University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
Yields Hit Big Levels
December 15, 2016
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There will most certainly be more liquidation to come unless the market narrative changes dramatically.
5 Ways To Better Understand Your Auto Portfolio
December 12, 2016
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Use these metrics to better understand what third quarter auto data means to a credit union’s loan portfolio.
Bond Traders Bet On The Wrong Pony
December 8, 2016
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News from the European Central Bank is not what traders needed or wanted.
It Was Only A Dream
December 1, 2016
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November might have been a nightmare, but today’s Treasury rates aren’t far off 2015.
The Normalization Of Rates In 2017
December 1, 2016
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What would “normal” rates look like in the coming year, and what events might prevent rates from getting there?
Industry Performance By The Numbers (3Q 2016)
December 1, 2016
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Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2016.
A Wake-Up Call In 2017?
December 1, 2016
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The year of the monkey is in the books. Say hello to the year of the rooster.
State In The Spotlight: Pennsylvania
December 1, 2016
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Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with their current staffing models.
A Strategy To Centralize Lending And Increase Efficiency
University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
5 Ways To Better Understand Your Auto Portfolio
Use these metrics to better understand what third quarter auto data means to a credit union’s loan portfolio.
Bond Traders Bet On The Wrong Pony
News from the European Central Bank is not what traders needed or wanted.
It Was Only A Dream
November might have been a nightmare, but today’s Treasury rates aren’t far off 2015.
The Normalization Of Rates In 2017
What would “normal” rates look like in the coming year, and what events might prevent rates from getting there?
Industry Performance By The Numbers (3Q 2016)
Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2016.
A Wake-Up Call In 2017?
The year of the monkey is in the books. Say hello to the year of the rooster.
State In The Spotlight: Pennsylvania
Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with ...
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Yields Hit Big Levels