What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Best Of Auto 2016
December 26, 2016
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Eight strategies and lessons in managing one of the credit union industry’s largest assets.
How Heritage FCU Increased Sales By Nearly 50%
December 26, 2016
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The Indiana credit union increased GAP sales by nearly 50% by thinking outside the vehicle protection box.
The Driving Decision To Offer Auto Leases
December 21, 2016
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Ohio-based Directions Credit Union has originated $104 million in auto leases since 2012. Here’s how.
NO
December 20, 2016
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Language is unclear in the law regulating credit unions investing in derivatives. Will NCUA’s new effort to revisit the rule help?
A Strategy To Centralize Lending And Increase Efficiency
December 19, 2016
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University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
Yields Hit Big Levels
December 15, 2016
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There will most certainly be more liquidation to come unless the market narrative changes dramatically.
5 Ways To Better Understand Your Auto Portfolio
December 12, 2016
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Use these metrics to better understand what third quarter auto data means to a credit union’s loan portfolio.
Bond Traders Bet On The Wrong Pony
December 8, 2016
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News from the European Central Bank is not what traders needed or wanted.
It Was Only A Dream
December 1, 2016
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November might have been a nightmare, but today’s Treasury rates aren’t far off 2015.
The Normalization Of Rates In 2017
December 1, 2016
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What would “normal” rates look like in the coming year, and what events might prevent rates from getting there?
Best Of Auto 2016
Eight strategies and lessons in managing one of the credit union industry’s largest assets.
How Heritage FCU Increased Sales By Nearly 50%
The Indiana credit union increased GAP sales by nearly 50% by thinking outside the vehicle protection box.
The Driving Decision To Offer Auto Leases
Ohio-based Directions Credit Union has originated $104 million in auto leases since 2012. Here’s how.
A Strategy To Centralize Lending And Increase Efficiency
University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
5 Ways To Better Understand Your Auto Portfolio
Use these metrics to better understand what third quarter auto data means to a credit union’s loan portfolio.
Bond Traders Bet On The Wrong Pony
News from the European Central Bank is not what traders needed or wanted.
It Was Only A Dream
November might have been a nightmare, but today’s Treasury rates aren’t far off 2015.
The Normalization Of Rates In 2017
What would “normal” rates look like in the coming year, and what events might prevent rates from getting there?
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Yields Hit Big Levels