What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
The House That Credit Unions Built
June 1, 2016
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Real estate originations and balances climbed in the first quarter of 2016, showing the credit union industry is well positioned to serve the housing needs of members.
Oil Patch Problems Make A Graphic Show
May 30, 2016
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Low oil prices can seem great at the pump, but some states are feeling the pinch.
Build A Team Of High-Producing Performers
May 23, 2016
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Purdue’s PFED Producers originated millions of dollars to SEG members in 2015 and tells how other credit unions can, too.
A Rate Hike By The Fed Is Not A Done Deal
May 19, 2016
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Despite the strong suggestion by the Fed that it will increase rates in June, two events could cause it to hit the pause button.
How SEG Values Can Lead To Increased Deposits
May 18, 2016
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Amid an industry trend of strong share growth, one credit unions community partnership helps it stand out.
3 Takeaways From Trendwatch 1Q 2016
May 18, 2016
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Credit unions again set new marks in major measurements of industry strength, and Callahan’s Trendwatch webinar has the details.
First Quarter Member Growth Uncovers A “Fine” Success Story
May 10, 2016
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Membership growth is on the rise across the industry, but the performance of one New York credit union makes it a notable outlier.
4 Income Highlights For First Quarter 2016
May 10, 2016
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With a few weeks to go before the NCUA officially releases first quarter data, early numbers reveal four notable highlights for total income, income composition, fee income, and more.
CUSO Investments (4Q 2015)
April 30, 2016
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Which credit unions are investing dollars in and loaning money to credit union service organizations?
State In The Spotlight: Virginia
April 30, 2016
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Virginia credit unions set records in loan originations, members, shares, loans, and much more in 2015. More members than ever are choosing Virginia credit unions as their financial institution of choice, driving up penetration metrics and average member relationships across the state.
The House That Credit Unions Built
Real estate originations and balances climbed in the first quarter of 2016, showing the credit union industry is well positioned to serve the housing needs ...
Oil Patch Problems Make A Graphic Show
Low oil prices can seem great at the pump, but some states are feeling the pinch.
Build A Team Of High-Producing Performers
Purdue’s PFED Producers originated millions of dollars to SEG members in 2015 and tells how other credit unions can, too.
How SEG Values Can Lead To Increased Deposits
Amid an industry trend of strong share growth, one credit unions community partnership helps it stand out.
3 Takeaways From Trendwatch 1Q 2016
Credit unions again set new marks in major measurements of industry strength, and Callahan's Trendwatch webinar has the details.
First Quarter Member Growth Uncovers A “Fine” Success Story
Membership growth is on the rise across the industry, but the performance of one New York credit union makes it a notable outlier.
4 Income Highlights For First Quarter 2016
With a few weeks to go before the NCUA officially releases first quarter data, early numbers reveal four notable highlights for total income, income composition, ...
CUSO Investments (4Q 2015)
Which credit unions are investing dollars in and loaning money to credit union service organizations?
State In The Spotlight: Virginia
Virginia credit unions set records in loan originations, members, shares, loans, and much more in 2015. More members than ever are choosing Virginia credit unions ...
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
A Rate Hike By The Fed Is Not A Done Deal