Community Financial Flips The Script On Junk Fees
The Michigan credit union has dropped punitive overdraft fees in favor of a checking account feature that helps members save money when their spending outstrips
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
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The Rise Of The Chief Growth Officer
Credit unions are tapping versatile leaders from diverse backgrounds to take advantage of fresh insights and achieve strategic goals.
7 Liquidity Trends From The First Quarter
Liquidity has been front of mind for credit union leaders in recent quarters as loan and share growth battle it out on the balance sheet.
Everything Is More Expensive For Everyone
December 15, 2024
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With the Fed poised to continue cutting interest rates, the near-term outlook for the credit union earnings model is much more promising.
Balance Sheet Flexibility Is Top Of Mind For Credit Unions
December 15, 2024
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After adjusting to a new normal following a slew of rate increases, repricing opportunities could be on the horizon.
Asset Quality Is Worsening. Is There Light On The Horizon?
December 15, 2024
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Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
3Q24 Quarterly Market Snapshot And Two-Year Financial Statement
December 15, 2024
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The latest quarterly performance metrics from across the credit union industry, including loan growth, income and expenses, and more.
Uncertainty Remains After An Eventful Month For Financial Markets
December 11, 2024
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Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
CDFI Grants Help Members. They Help Credit Unions, Too.
December 9, 2024
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Leaders share how grant funding has supported members on the fringes of financial ruin while underpinning credit union growth.
How Well Do You Know CDFIs? Test Your Community Impact IQ.
December 9, 2024
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CDFIs offer loans, investments, and financial education to individuals and businesses that might not have access to traditional banking services. Learn more about these financial first responders.
CDFI Certification Powers Up Community Impact In Florida And Beyond
December 9, 2024
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As the nation’s largest community development credit union, Suncoast is a force for development, collaboration, and innovation.
The Benefits Of Advisory Boards Go Beyond Accountability
December 9, 2024
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From focus groups to influencer marketing, two credit unions share why advisory boards are a valuable tool for any credit union.
AI Beyond The Bot: How To Introduce AI Across Your Agent And Member Experiences
December 4, 2024
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Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across the customer experience landscape. While AI chatbots represent one key element of a modern member experience strategy, they’re just the beginning when it comes to creating a truly differentiated end-to-end
Everything Is More Expensive For Everyone
With the Fed poised to continue cutting interest rates, the near-term outlook for the credit union earnings model is much more promising.
Balance Sheet Flexibility Is Top Of Mind For Credit Unions
After adjusting to a new normal following a slew of rate increases, repricing opportunities could be on the horizon.
Asset Quality Is Worsening. Is There Light On The Horizon?
Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn't fare well for revolving products.
3Q24 Quarterly Market Snapshot And Two-Year Financial Statement
The latest quarterly performance metrics from across the credit union industry, including loan growth, income and expenses, and more.
CDFI Grants Help Members. They Help Credit Unions, Too.
Leaders share how grant funding has supported members on the fringes of financial ruin while underpinning credit union growth.
How Well Do You Know CDFIs? Test Your Community Impact IQ.
CDFIs offer loans, investments, and financial education to individuals and businesses that might not have access to traditional banking services. Learn more about these financial ...
CDFI Certification Powers Up Community Impact In Florida And Beyond
As the nation’s largest community development credit union, Suncoast is a force for development, collaboration, and innovation.
The Benefits Of Advisory Boards Go Beyond Accountability
From focus groups to influencer marketing, two credit unions share why advisory boards are a valuable tool for any credit union.
AI Beyond The Bot: How To Introduce AI Across Your Agent And Member Experiences
Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across ...
Browse Topics
Misinformation Is Everywhere. How Can Credit Unions Fight It?
Savana Morie
Financial misinformation spreads fast. Here’s how two credit unions ensure their members receive accurate, trustworthy guidance in addition to quality services.
Scouting Talent And Building Brand In Louisiana
Sharon Simpson
How EFCU Financial’s NIL strategy has progressed from mock negotiations to real relationships.
Meet The Finalists For The 2025 Innovation Series: Lending
Callahan & Associates, Inc.
This year’s finalists are reshaping how credit unions approach lending thanks to increased efficiencies, AI, and more.
Meet The Finalists For The 2025 Innovation Series: Member Experience
Callahan & Associates, Inc.
This year’s finalists offer new ways for credit unions to deepen and solidify relationships with members using AI, cloud-based services, and more.
5 Takeaways From Trendwatch
Andrew Lepczyk
With shares outpacing loans and indirect lending bringing in fewer members, credit unions focused on what they do best in the fourth quarter: serving core members.
Markets Sift Through Noise As They Look For Clarity
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.
Meet The Finalists For The 2025 Innovation Series: Financial Wellness
Callahan & Associates, Inc.
This year’s financial wellness solutions provide inventive ways for credit unions to help members take control of their financial lives.
Need Fresh Ideas? Think Outside The Management Circle.
Savana Morie
To instill a culture of innovation, Canvas Credit Union makes it easier for front-line employees to present new ideas to executives.
Is Your Core Up To Speed?
Arriba Advisors
These five quick benchmarks ensure your core platform fosters growth, adaptability, and member satisfaction — helping your institution keep a winning edge.
Say Hello To Help
Aaron Passman
A partnership between a North Florida credit union and United Way’s local 211 service addresses an array of social challenges while establishing the cooperative as a trusted local resource.
Uncertainty Remains After An Eventful Month For Financial Markets