What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
A Closer Look At 2022’s Loan Growth Surge
February 6, 2023
No Comments
Credit union lending boomed last year. What’s in store for this year?
Create Revenue Streams And Member Value With Property And Casualty Insurance
January 30, 2023
No Comments
Insurance can be a cost-effective way for credit unions to boost the bottom line while helping members protect themselves, their families, and their assets.
What’s Happening To Expenses And Revenue At U.S. Credit Unions?
January 23, 2023
No Comments
The gap between expenses and revenue is narrowing as revenue growth begins to catch up with operating expense growth.
The Calendar Turns On A Dreadful Year For Financial Markets
January 23, 2023
No Comments
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Are Credit Unions Heading Toward A Liquidity Crisis?
January 23, 2023
No Comments
Sluggish share growth, record loan demand, and mounting unrealized losses on investment securities are putting pressure on liquidity across the industry.
CDFI 2023- What Comes Next for CDFI Credit Unions
January 11, 2023
No Comments
This comprehensive webinar will cover critical information that CDFI credit unions will need to know in 2023
Maintaining A Competitive Edge During Auto Industry Inflation
January 9, 2023
No Comments
A high-quality portfolio protection insurance program will not only cover borrowers but also safeguard a credit union’s balance sheet.
How To Build Lasting Ties With Young Members
January 2, 2023
No Comments
Top-Level Takeaways Atomic Credit Union operates 58 student-run school branches. Graduated student-run branch members account for approximately 5% of total membership and 12% of digital transactions. The credit union’s average member age is 42 but aims to reduce that to 35. Growing new business among young adults is imperative for any financial institution. Credit unions
CreditUnions.com 2022: Best Of Lending
December 26, 2022
No Comments
As we celebrate the holiday season, the office of Callahan & Associates will be closed Dec. 26 through Jan. 2. Enjoy this selection of the best of 2022, and we’ll see you in 2023. A Call For Cooperatives To Close The Racial Homeownership Gap GreenState Credit Union has committed $1 billion toward home loans
Growing Optimism After A Year To Forget
December 19, 2022
No Comments
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
A Closer Look At 2022’s Loan Growth Surge
Credit union lending boomed last year. What’s in store for this year?
Create Revenue Streams And Member Value With Property And Casualty Insurance
Insurance can be a cost-effective way for credit unions to boost the bottom line while helping members protect themselves, their families, and their assets.
What’s Happening To Expenses And Revenue At U.S. Credit Unions?
The gap between expenses and revenue is narrowing as revenue growth begins to catch up with operating expense growth.
The Calendar Turns On A Dreadful Year For Financial Markets
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Are Credit Unions Heading Toward A Liquidity Crisis?
Sluggish share growth, record loan demand, and mounting unrealized losses on investment securities are putting pressure on liquidity across the industry.
CDFI 2023- What Comes Next for CDFI Credit Unions
This comprehensive webinar will cover critical information that CDFI credit unions will need to know in 2023
Maintaining A Competitive Edge During Auto Industry Inflation
A high-quality portfolio protection insurance program will not only cover borrowers but also safeguard a credit union’s balance sheet.
How To Build Lasting Ties With Young Members
Top-Level Takeaways Atomic Credit Union operates 58 student-run school branches. Graduated student-run branch members account for approximately 5% of total membership and 12% of digital ...
CreditUnions.com 2022: Best Of Lending
As we celebrate the holiday season, the office of Callahan & Associates will be closed Dec. 26 through Jan. 2. Enjoy this selection of the ...
Growing Optimism After A Year To Forget
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Browse Topics
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
Callahan & Associates
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.