Community Financial Flips The Script On Junk Fees
The Michigan credit union has dropped punitive overdraft fees in favor of a checking account feature that helps members save money when their spending outstrips
Finance
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The Rise Of The Chief Growth Officer
Credit unions are tapping versatile leaders from diverse backgrounds to take advantage of fresh insights and achieve strategic goals.
7 Liquidity Trends From The First Quarter
Liquidity has been front of mind for credit union leaders in recent quarters as loan and share growth battle it out on the balance sheet.
Despite Depression-like Unemployment, Markets Rebound
June 10, 2020
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
The State Of Credit Union Investments In 2020 (Part 2)
June 8, 2020
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Cooperatives keep their sights on short-term investments as cash balances grow and participation in derivative programs declines.
The State Of Credit Union Investments In 2020 (Part 1)
June 2, 2020
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Credit unions report the largest quarterly increase in investment balances on record as cash balances surge amid economic uncertainty and rate cuts push down investment yield.
Tales From The Data: Credit Unions And COVID-19
May 18, 2020
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Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
3 Takeaways From Trendwatch 1Q 2020
May 15, 2020
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The first quarter of 2020 is in the books. Credit unions are tasked with financially guiding members through COVID-19. How credit unions are positioned and more insights from Callahan’s quarterly webinar.
1Q 2020 Trendwatch
May 14, 2020
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
No Consensus On Shape Of Ultimate Recovery
May 6, 2020
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
How CDFI Can Help Credit Unions Weather This Storm
May 6, 2020
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In these unprecedented times, credit unions are stepping up to the challenge by lending to their members (often low to moderate income workers). This increased lending is valuable and necessary, but it also generates risk and a need for increased loan loss reserves.
Helping Members Through Uncertain Times: Key Considerations For Credit Unions
May 4, 2020
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The proper response will make a big impact but needs to be comprehensive and consider multiple risks.
Retail Delivery Grew In 2019 And Must Adapt In 2020
April 27, 2020
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Through 2019, traditional retail delivery continued to develop as credit unions increased branch and employee counts. In 2020, as the novel coronavirus begins to impact operational strategies, credit unions may shift focus to remote support networks in an effort to offer sustained member value.
The State Of Credit Union Investments In 2020 (Part 2)
Cooperatives keep their sights on short-term investments as cash balances grow and participation in derivative programs declines.
The State Of Credit Union Investments In 2020 (Part 1)
Credit unions report the largest quarterly increase in investment balances on record as cash balances surge amid economic uncertainty and rate cuts push down investment ...
Tales From The Data: Credit Unions And COVID-19
Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
3 Takeaways From Trendwatch 1Q 2020
The first quarter of 2020 is in the books. Credit unions are tasked with financially guiding members through COVID-19. How credit unions are positioned and ...
1Q 2020 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
No Consensus On Shape Of Ultimate Recovery
This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact ...
How CDFI Can Help Credit Unions Weather This Storm
In these unprecedented times, credit unions are stepping up to the challenge by lending to their members (often low to moderate income workers). This increased ...
Helping Members Through Uncertain Times: Key Considerations For Credit Unions
The proper response will make a big impact but needs to be comprehensive and consider multiple risks.
Retail Delivery Grew In 2019 And Must Adapt In 2020
Through 2019, traditional retail delivery continued to develop as credit unions increased branch and employee counts. In 2020, as the novel coronavirus begins to impact ...
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How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Despite Depression-like Unemployment, Markets Rebound